{"id":337,"date":"2026-04-07T17:02:19","date_gmt":"2026-04-07T17:02:19","guid":{"rendered":"https:\/\/www.go-togaf.com\/vi\/psychology-of-project-management-human-behavior\/"},"modified":"2026-04-07T17:02:19","modified_gmt":"2026-04-07T17:02:19","slug":"psychology-of-project-management-human-behavior","status":"publish","type":"post","link":"https:\/\/www.go-togaf.com\/vi\/psychology-of-project-management-human-behavior\/","title":{"rendered":"T\u00e2m l\u00fd h\u1ecdc qu\u1ea3n l\u00fd d\u1ef1 \u00e1n: Hi\u1ec3u bi\u1ebft v\u1ec1 h\u00e0nh vi con ng\u01b0\u1eddi trong m\u00f4i tr\u01b0\u1eddng \u00e1p l\u1ef1c cao"},"content":{"rendered":"

Qu\u1ea3n l\u00fd d\u1ef1 \u00e1n th\u01b0\u1eddng \u0111\u01b0\u1ee3c h\u00ecnh dung nh\u01b0 m\u1ed9t chu\u1ed7i bi\u1ec3u \u0111\u1ed3 Gantt, c\u00e1c \u0111\u01b0\u1eddng \u0111i quan tr\u1ecdng v\u00e0 ma tr\u1eadn ph\u00e2n b\u1ed5 ngu\u1ed3n l\u1ef1c. M\u1eb7c d\u00f9 c\u00e1c khung k\u1ef9 thu\u1eadt n\u00e0y l\u00e0 thi\u1ebft y\u1ebfu, ch\u00fang ch\u1ec9 \u0111\u1ea1i di\u1ec7n cho ph\u1ea7n x\u01b0\u01a1ng s\u1ed1ng c\u1ee7a ng\u00e0nh ngh\u1ec1. C\u01a1 b\u1eafp th\u00fac \u0111\u1ea9y m\u1ed9t d\u1ef1 \u00e1n \u0111\u1ebfn ho\u00e0n th\u00e0nh ch\u00ednh l\u00e0 h\u00e0nh vi con ng\u01b0\u1eddi. Khi c\u00e1c \u0111\u1ed9i l\u00e0m vi\u1ec7c d\u01b0\u1edbi \u00e1p l\u1ef1c th\u1eddi h\u1ea1n nghi\u00eam ng\u1eb7t v\u00e0 nh\u1eefng r\u00e0ng bu\u1ed9c ph\u1ee9c t\u1ea1p, c\u00e1c \u0111\u1ed9ng l\u1ef1c t\u00e2m l\u00fd s\u1ebd thay \u0111\u1ed5i. Hi\u1ec3u r\u00f5 t\u00e2m l\u00fd h\u1ecdc qu\u1ea3n l\u00fd d\u1ef1 \u00e1n kh\u00f4ng ch\u1ec9 l\u00e0 m\u1ed9t k\u1ef9 n\u0103ng m\u1ec1m t\u00f9y ch\u1ecdn; \u0111\u00f3 l\u00e0 n\u0103ng l\u1ef1c c\u1ed1t l\u00f5i \u0111\u1ec3 v\u01b0\u1ee3t qua m\u00f4i tr\u01b0\u1eddng \u00e1p l\u1ef1c cao.<\/p>\n

Nh\u1eefng nh\u00e0 l\u00e3nh \u0111\u1ea1o b\u1ecf qua tr\u1ea1ng th\u00e1i nh\u1eadn th\u1ee9c v\u00e0 c\u1ea3m x\u00fac c\u1ee7a \u0111\u1ed9i nh\u00f3m th\u01b0\u1eddng ph\u1ea3i \u0111\u1ed1i m\u1eb7t v\u1edbi s\u1ef1 ph\u1ea3n kh\u00e1ng v\u00f4 h\u00ecnh. S\u1ef1 lan r\u1ed9ng ph\u1ea1m vi d\u1ef1 \u00e1n, ki\u1ec7t s\u1ee9c v\u00e0 s\u1ef1 s\u1ee5p \u0111\u1ed5 trong giao ti\u1ebfp hi\u1ebfm khi xu\u1ea5t ph\u00e1t t\u1eeb thi\u1ebfu c\u00f4ng c\u1ee5 hay quy tr\u00ecnh. Ch\u00fang l\u00e0 nh\u1eefng bi\u1ec3u hi\u1ec7n c\u1ee7a c\u0103ng th\u1eb3ng t\u00e2m l\u00fd ch\u01b0a \u0111\u01b0\u1ee3c ki\u1ec3m so\u00e1t v\u00e0 thi\u00ean ki\u1ebfn nh\u1eadn th\u1ee9c. H\u01b0\u1edbng d\u1eabn n\u00e0y kh\u00e1m ph\u00e1 c\u01a1 ch\u1ebf h\u00e0nh vi con ng\u01b0\u1eddi trong b\u1ed1i c\u1ea3nh d\u1ef1 \u00e1n, cung c\u1ea5p m\u1ed9t khung l\u00fd thuy\u1ebft \u0111\u1ec3 qu\u1ea3n l\u00fd \u0111\u1ed9i nh\u00f3m trong nh\u1eefng giai \u0111o\u1ea1n giao h\u00e0ng \u0111\u1ea7y bi\u1ebfn \u0111\u1ed9ng.<\/p>\n

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\"Charcoal<\/figure>\n<\/div>\n

T\u1ea3i nh\u1eadn th\u1ee9c c\u1ee7a vai tr\u00f2 l\u00e3nh \u0111\u1ea1o \ud83e\udde9<\/h2>\n

B\u1ed9 n\u00e3o con ng\u01b0\u1eddi c\u00f3 gi\u1edbi h\u1ea1n v\u1ec1 kh\u1ea3 n\u0103ng nh\u1edb t\u1ea1m th\u1eddi. Trong qu\u1ea3n l\u00fd d\u1ef1 \u00e1n, c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o th\u01b0\u1eddng xuy\u00ean ph\u1ea3i x\u1eed l\u00fd \u0111\u1ed3ng th\u1eddi nhi\u1ec1u \u01b0u ti\u00ean m\u00e2u thu\u1eabn, c\u00e1c y\u00eau c\u1ea7u m\u00e2u thu\u1eabn t\u1eeb b\u00ean li\u00ean quan v\u00e0 c\u00e1c ph\u1ee5 thu\u1ed9c k\u1ef9 thu\u1eadt. \u0110i\u1ec1u n\u00e0y t\u1ea1o ra tr\u1ea1ng th\u00e1i t\u1ea3i nh\u1eadn th\u1ee9c cao. Khi t\u1ea3i nh\u1eadn th\u1ee9c v\u01b0\u1ee3t qu\u00e1 gi\u1edbi h\u1ea1n, ch\u1ea5t l\u01b0\u1ee3ng ra quy\u1ebft \u0111\u1ecbnh s\u1ebd suy gi\u1ea3m.<\/p>\n

L\u00e3nh \u0111\u1ea1o d\u1ef1 \u00e1n hi\u1ec7u qu\u1ea3 \u0111\u00f2i h\u1ecfi ph\u1ea3i qu\u1ea3n l\u00fd t\u1ea3i nh\u1eadn th\u1ee9c n\u00e0y cho b\u1ea3n th\u00e2n v\u00e0 c\u1ea3 \u0111\u1ed9i nh\u00f3m. D\u01b0\u1edbi \u0111\u00e2y l\u00e0 c\u00e1ch t\u1ea3i nh\u1eadn th\u1ee9c th\u1ec3 hi\u1ec7n trong c\u00e1c t\u00ecnh hu\u1ed1ng d\u1ef1 \u00e1n th\u00f4ng th\u01b0\u1eddng:<\/p>\n

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  • M\u1ec7t m\u1ecfi ra quy\u1ebft \u0111\u1ecbnh:<\/strong> Khi s\u1ed1 l\u01b0\u1ee3ng quy\u1ebft \u0111\u1ecbnh nh\u1ecf t\u0103ng l\u00ean trong su\u1ed1t ng\u00e0y, ch\u1ea5t l\u01b0\u1ee3ng c\u00e1c quy\u1ebft \u0111\u1ecbnh ti\u1ebfp theo s\u1ebd gi\u1ea3m. \u0110\u00f3 l\u00e0 l\u00fd do t\u1ea1i sao l\u1eadp k\u1ebf ho\u1ea1ch chi\u1ebfn l\u01b0\u1ee3c n\u00ean \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n v\u00e0o \u0111\u1ea7u ng\u00e0y, khi n\u0103ng l\u01b0\u1ee3ng tinh th\u1ea7n \u0111\u1ea1t m\u1ee9c cao nh\u1ea5t.<\/li>\n
  • Chuy\u1ec3n \u0111\u1ed5i ng\u1eef c\u1ea3nh:<\/strong> Di chuy\u1ec3n gi\u1eefa cu\u1ed9c h\u1ecdp ng\u00e2n s\u00e1ch, cu\u1ed9c \u0111\u00e1nh gi\u00e1 k\u1ef9 thu\u1eadt v\u00e0 cu\u1ed9c g\u1ecdi v\u1edbi kh\u00e1ch h\u00e0ng l\u00e0m r\u1ea1n n\u1ee9t s\u1ef1 t\u1eadp trung. M\u1ed7i l\u1ea7n chuy\u1ec3n \u0111\u1ed5i \u0111\u1ec1u t\u1ed1n m\u1ed9t chi ph\u00ed nh\u1eadn th\u1ee9c, l\u00e0m gi\u1ea3m m\u1ee9c \u0111\u1ed9 t\u1eadp trung c\u1ea7n thi\u1ebft \u0111\u1ec3 gi\u1ea3i quy\u1ebft c\u00e1c v\u1ea5n \u0111\u1ec1 ph\u1ee9c t\u1ea1p.<\/li>\n
  • Qu\u00e1 t\u1ea3i th\u00f4ng tin:<\/strong> Nh\u1eadn qu\u00e1 nhi\u1ec1u d\u1eef li\u1ec7u m\u00e0 kh\u00f4ng c\u00f3 s\u1ef1 \u01b0u ti\u00ean r\u00f5 r\u00e0ng s\u1ebd l\u00e0m t\u00ea li\u1ec7t h\u00e0nh \u0111\u1ed9ng. B\u1ed9 n\u00e3o g\u1eb7p kh\u00f3 kh\u0103n trong vi\u1ec7c ph\u00e2n bi\u1ec7t t\u00edn hi\u1ec7u v\u1edbi nhi\u1ec5u, d\u1eabn \u0111\u1ebfn t\u00ecnh tr\u1ea1ng tr\u00ec ho\u00e3n ph\u00e2n t\u00edch.<\/li>\n<\/ul>\n

    \u0110\u1ec3 gi\u1ea3m thi\u1ec3u nh\u1eefng t\u00e1c \u0111\u1ed9ng n\u00e0y, c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o c\u1ea7n t\u1ed5 ch\u1ee9c th\u00f4ng tin m\u1ed9t c\u00e1ch r\u00f5 r\u00e0ng. \u0110i\u1ec1u n\u00e0y kh\u00f4ng c\u00f3 ngh\u0129a l\u00e0 \u0111\u01a1n gi\u1ea3n h\u00f3a c\u00f4ng vi\u1ec7c, m\u00e0 l\u00e0 s\u1eafp x\u1ebfp c\u00e1ch th\u1ee9c cung c\u1ea5p th\u00f4ng tin. Chia nh\u1ecf c\u00e1c v\u1ea5n \u0111\u1ec1 l\u1edbn th\u00e0nh nh\u1eefng m\u1ea3nh nh\u1eadn th\u1ee9c nh\u1ecf, d\u1ec5 ti\u1ebfp nh\u1eadn gi\u00fap b\u1ed9 n\u00e3o x\u1eed l\u00fd \u0111\u1ed9 ph\u1ee9c t\u1ea1p m\u00e0 kh\u00f4ng k\u00edch ho\u1ea1t ph\u1ea3n \u1ee9ng c\u0103ng th\u1eb3ng.<\/p>\n

    Hi\u1ec3u v\u1ec1 ph\u1ea3n \u1ee9ng c\u0103ng th\u1eb3ng c\u1ee7a \u0111\u1ed9i nh\u00f3m \ud83d\udea8<\/h2>\n

    D\u01b0\u1edbi \u00e1p l\u1ef1c, c\u01a1 th\u1ec3 con ng\u01b0\u1eddi k\u00edch ho\u1ea1t h\u1ec7 th\u1ea7n kinh giao c\u1ea3m. \u0110\u00e2y l\u00e0 ph\u1ea3n \u1ee9ng chi\u1ebfn \u0111\u1ea5u ho\u1eb7c b\u1ecf ch\u1ea1y. Trong m\u00f4i tr\u01b0\u1eddng d\u1ef1 \u00e1n, ph\u1ea3n \u1ee9ng sinh l\u00fd n\u00e0y c\u00f3 th\u1ec3 g\u00e2y h\u1ea1i cho s\u1ef1 h\u1ee3p t\u00e1c. Khi c\u00e1c th\u00e0nh vi\u00ean trong \u0111\u1ed9i c\u1ea3m nh\u1eadn \u0111\u01b0\u1ee3c m\u1ed1i \u0111e d\u1ecda, ch\u1eb3ng h\u1ea1n nh\u01b0 th\u1eddi h\u1ea1n kh\u00f4ng th\u1ef1c t\u1ebf ho\u1eb7c m\u1ed9t b\u00ean li\u00ean quan th\u00f9 \u0111\u1ecbch, v\u00f9ng v\u1ecf n\u00e3o tr\u01b0\u1edbc \u2013 khu v\u1ef1c ch\u1ecbu tr\u00e1ch nhi\u1ec7m cho t\u01b0 duy logic v\u00e0 l\u1eadp k\u1ebf ho\u1ea1ch \u2013 s\u1ebd ho\u1ea1t \u0111\u1ed9ng k\u00e9m hi\u1ec7u qu\u1ea3 h\u01a1n.<\/p>\n

    Nh\u1eadn di\u1ec7n d\u1ea5u hi\u1ec7u c\u0103ng th\u1eb3ng l\u00e0 b\u01b0\u1edbc \u0111\u1ea7u ti\u00ean trong can thi\u1ec7p. C\u00e1c ch\u1ec9 d\u1ea5u h\u00e0nh vi th\u01b0\u1eddng xu\u1ea5t hi\u1ec7n tr\u01b0\u1edbc khi c\u00f3 nh\u1eefng l\u1eddi ph\u00e0n n\u00e0n b\u1eb1ng l\u1eddi n\u00f3i. Nh\u1eefng ph\u1ea3n \u1ee9ng c\u0103ng th\u1eb3ng ph\u1ed5 bi\u1ebfn trong \u0111\u1ed9i nh\u00f3m d\u1ef1 \u00e1n bao g\u1ed3m:<\/p>\n

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    • T\u00e1ch bi\u1ec7t:<\/strong>Im l\u1eb7ng trong c\u00e1c cu\u1ed9c h\u1ecdp, ph\u1ea3n h\u1ed3i ch\u1eadm tr\u1ec5 email, v\u00e0 gi\u1ea3m tham gia c\u00e1c bu\u1ed5i h\u1ecdp \u00fd t\u01b0\u1edfng.<\/li>\n
    • B\u1ea1o l\u1ef1c h\u00e0nh vi:<\/strong>Ng\u1eaft l\u1eddi ng\u01b0\u1eddi kh\u00e1c, n\u00e2ng cao gi\u1ecdng trong c\u00e1c b\u1ea3n c\u1eadp nh\u1eadt ti\u1ebfn \u0111\u1ed9, ho\u1eb7c tr\u1edf n\u00ean ph\u00f2ng th\u1ee7 v\u1ec1 ch\u1ea5t l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c.<\/li>\n
    • Ch\u1ee7 ngh\u0129a ho\u00e0n h\u1ea3o:<\/strong>Kh\u00f4ng th\u1ec3 ti\u1ebfn tri\u1ec3n tr\u00ean c\u00e1c nhi\u1ec7m v\u1ee5 do s\u1ee3 m\u1eafc sai l\u1ea7m. \u0110i\u1ec1u n\u00e0y th\u01b0\u1eddng che gi\u1ea5u lo l\u1eafng v\u1ec1 k\u1ebft qu\u1ea3.<\/li>\n
    • Tr\u00ec ho\u00e3n:<\/strong>Ch\u1eadm tr\u1ec5 c\u00f4ng vi\u1ec7c kh\u00f4ng ph\u1ea3i do l\u01b0\u1eddi bi\u1ebfng, m\u00e0 l\u00e0 m\u1ed9t c\u01a1 ch\u1ebf \u0111\u1ed1i ph\u00f3 \u0111\u1ec3 tr\u00e1nh lo \u00e2u t\u1ee9c th\u00ec li\u00ean quan \u0111\u1ebfn nhi\u1ec7m v\u1ee5.<\/li>\n<\/ul>\n

      C\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o c\u1ea7n ph\u1ea3n h\u1ed3i nh\u1eefng t\u00edn hi\u1ec7u n\u00e0y b\u1eb1ng s\u1ef1 th\u1ea5u c\u1ea3m v\u00e0 thay \u0111\u1ed5i c\u1ea5u tr\u00fac. N\u1ebfu m\u1ed9t th\u00e0nh vi\u00ean trong \u0111\u1ed9i th\u1ec3 hi\u1ec7n d\u1ea5u hi\u1ec7u t\u00e1ch bi\u1ec7t, m\u1ed9t cu\u1ed9c tr\u00f2 chuy\u1ec7n ri\u00eang t\u01b0 t\u1eadp trung v\u00e0o s\u1ee9c kh\u1ecfe tinh th\u1ea7n thay v\u00ec k\u1ebft qu\u1ea3 c\u00f4ng vi\u1ec7c s\u1ebd hi\u1ec7u qu\u1ea3 h\u01a1n so v\u1edbi l\u1eddi nh\u1eafc c\u00f4ng khai v\u1ec1 vi\u1ec7c ho\u00e0n th\u00e0nh.<\/p>\n

      Thi\u00ean ki\u1ebfn nh\u1eadn th\u1ee9c trong ra quy\u1ebft \u0111\u1ecbnh \ud83c\udfaf<\/h2>\n

      Quy\u1ebft \u0111\u1ecbnh c\u1ee7a con ng\u01b0\u1eddi hi\u1ebfm khi ho\u00e0n to\u00e0n h\u1ee3p l\u00fd. Ch\u00fang ta ph\u1ee5 thu\u1ed9c v\u00e0o c\u00e1c quy t\u1eafc nhanh, hay c\u00f2n g\u1ecdi l\u00e0 c\u00e1c c\u00e1ch th\u1ee9c nh\u1eadn th\u1ee9c ng\u1eafn g\u1ecdn, v\u1ed1n d\u1ec5 m\u1eafc sai s\u00f3t h\u1ec7 th\u1ed1ng \u0111\u01b0\u1ee3c g\u1ecdi l\u00e0 thi\u00ean ki\u1ebfn nh\u1eadn th\u1ee9c. Trong qu\u1ea3n l\u00fd d\u1ef1 \u00e1n, nh\u1eefng thi\u00ean ki\u1ebfn n\u00e0y c\u00f3 th\u1ec3 d\u1eabn \u0111\u1ebfn t\u1ed5n th\u1ea5t t\u00e0i ch\u00ednh nghi\u00eam tr\u1ecdng v\u00e0 tr\u00ec ho\u00e3n ti\u1ebfn \u0111\u1ed9. Nh\u1eadn th\u1ee9c \u0111\u01b0\u1ee3c nh\u1eefng thi\u00ean ki\u1ebfn n\u00e0y gi\u00fap vi\u1ec7c qu\u1ea3n l\u00fd tr\u1edf n\u00ean kh\u00e1ch quan h\u01a1n.<\/p>\n

      H\u00e3y xem x\u00e9t nh\u1eefng thi\u00ean ki\u1ebfn sau \u0111\u00e2y th\u01b0\u1eddng \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn k\u1ebft qu\u1ea3 d\u1ef1 \u00e1n:<\/p>\n

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      • Sai l\u1ea7m v\u1ec1 chi ph\u00ed ch\u00ecm:<\/strong>Ti\u1ebfp t\u1ee5c m\u1ed9t d\u1ef1 \u00e1n ch\u1ec9 v\u00ec \u0111\u00e3 \u0111\u1ea7u t\u01b0 ngu\u1ed3n l\u1ef1c tr\u01b0\u1edbc \u0111\u00f3, ngay c\u1ea3 khi tri\u1ec3n v\u1ecdng t\u01b0\u01a1ng lai r\u1ea5t k\u00e9m. B\u1ea3n n\u0103ng l\u00e0 t\u00ecm c\u00e1ch bi\u1ec7n minh cho kho\u1ea3n chi tr\u01b0\u1edbc \u0111\u00f3 thay v\u00ec \u0111\u00e1nh gi\u00e1 gi\u00e1 tr\u1ecb hi\u1ec7n t\u1ea1i.<\/li>\n
      • Ch\u1ec7ch l\u1ec7ch x\u00e1c nh\u1eadn:<\/strong>T\u00ecm ki\u1ebfm th\u00f4ng tin h\u1ed7 tr\u1ee3 ni\u1ec1m tin s\u1eb5n c\u00f3 v\u1ec1 m\u1ed9t nh\u00e0 cung c\u1ea5p, c\u00f4ng ngh\u1ec7 ho\u1eb7c th\u00e0nh vi\u00ean trong nh\u00f3m, \u0111\u1ed3ng th\u1eddi b\u1ecf qua b\u1eb1ng ch\u1ee9ng m\u00e2u thu\u1eabn.<\/li>\n
      • Sai l\u1ea7m trong l\u1eadp k\u1ebf ho\u1ea1ch:<\/strong>Xu h\u01b0\u1edbng \u0111\u00e1nh gi\u00e1 th\u1ea5p th\u1eddi gian v\u00e0 ngu\u1ed3n l\u1ef1c c\u1ea7n thi\u1ebft \u0111\u1ec3 ho\u00e0n th\u00e0nh m\u1ed9t nhi\u1ec7m v\u1ee5. \u0110\u00e2y l\u00e0 nguy\u00ean nh\u00e2n g\u1ed1c r\u1ec5 c\u1ee7a ph\u1ea7n l\u1edbn c\u00e1c h\u1ea1n ch\u00f3t b\u1ecb b\u1ecf l\u1ee1.<\/li>\n
      • Hi\u1ec7u \u1ee9ng m\u1eb7t tr\u1eddi:<\/strong>Cho ph\u00e9p m\u1ed9t \u0111\u1eb7c \u0111i\u1ec3m t\u00edch c\u1ef1c c\u1ee7a m\u1ed9t th\u00e0nh vi\u00ean trong nh\u00f3m ho\u1eb7c nh\u00e0 cung c\u1ea5p \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn \u0111\u00e1nh gi\u00e1 v\u1ec1 hi\u1ec7u su\u1ea5t ho\u1eb7c \u0111\u1ed9 tin c\u1eady t\u1ed5ng th\u1ec3 c\u1ee7a h\u1ecd.<\/li>\n<\/ul>\n

        Gi\u1ea3m thi\u1ec3u nh\u1eefng thi\u00ean ki\u1ebfn n\u00e0y \u0111\u00f2i h\u1ecfi c\u00e1c quy tr\u00ecnh c\u00f3 c\u1ea5u tr\u00fac. V\u00ed d\u1ee5, th\u1ef1c hi\u1ec7n b\u00e0i t\u1eadp \u201cti\u1ec1n t\u1eed vong\u201d n\u01a1i nh\u00f3m gi\u1ea3 \u0111\u1ecbnh d\u1ef1 \u00e1n \u0111\u00e3 th\u1ea5t b\u1ea1i v\u00e0 l\u00e0m vi\u1ec7c ng\u01b0\u1ee3c l\u1ea1i \u0111\u1ec3 x\u00e1c \u0111\u1ecbnh nguy\u00ean nh\u00e2n c\u00f3 th\u1ec3 gi\u00fap ph\u00e1t hi\u1ec7n nh\u1eefng r\u1ee7i ro m\u00e0 thi\u00ean ki\u1ebfn l\u1ea1c quan che gi\u1ea5u.<\/p>\n

        T\u00e2m l\u00fd ng\u01b0\u1eddi li\u00ean quan v\u00e0 qu\u1ea3n l\u00fd k\u1ef3 v\u1ecdng \ud83e\udd1d<\/h2>\n

        Ng\u01b0\u1eddi li\u00ean quan kh\u00f4ng ph\u1ea3i l\u00e0 nh\u1eefng th\u1ef1c th\u1ec3 \u0111\u1ed3ng nh\u1ea5t; h\u1ecd l\u00e0 nh\u1eefng c\u00e1 nh\u00e2n v\u1edbi n\u1ed7i s\u1ee3, \u0111\u1ed9ng l\u1ef1c v\u00e0 lo l\u1eafng ri\u00eang. M\u1ed9t nh\u00e0 qu\u1ea3n l\u00fd d\u1ef1 \u00e1n coi vi\u1ec7c qu\u1ea3n l\u00fd ng\u01b0\u1eddi li\u00ean quan nh\u01b0 m\u1ed9t giao d\u1ecbch th\u00f4ng tin s\u1ebd g\u1eb7p kh\u00f3 kh\u0103n. \u0110i\u1ec1u n\u00e0y \u0111\u00f2i h\u1ecfi ph\u1ea3i qu\u1ea3n l\u00fd tr\u1ea1ng th\u00e1i c\u1ea3m x\u00fac c\u1ee7a ng\u01b0\u1eddi li\u00ean quan c\u0169ng nh\u01b0 nhu c\u1ea7u th\u00f4ng tin c\u1ee7a h\u1ecd.<\/p>\n

        M\u00f4i tr\u01b0\u1eddng \u00e1p l\u1ef1c cao l\u00e0m gia t\u0103ng lo \u00e2u c\u1ee7a ng\u01b0\u1eddi li\u00ean quan. Khi m\u1ed9t d\u1ef1 \u00e1n mang t\u00ednh then ch\u1ed1t, ng\u01b0\u1eddi li\u00ean quan th\u01b0\u1eddng c\u1ea3m th\u1ea5y m\u1ea5t ki\u1ec3m so\u00e1t. \u0110i\u1ec1u n\u00e0y c\u00f3 th\u1ec3 th\u1ec3 hi\u1ec7n qua vi\u1ec7c qu\u1ea3n l\u00fd qu\u00e1 m\u1ee9c, y\u00eau c\u1ea7u c\u1eadp nh\u1eadt tr\u1ea1ng th\u00e1i th\u01b0\u1eddng xuy\u00ean ho\u1eb7c thay \u0111\u1ed5i \u0111\u1ed9t ng\u1ed9t v\u1ec1 y\u00eau c\u1ea7u. Hi\u1ec3u \u0111\u01b0\u1ee3c t\u00e2m l\u00fd \u0111\u1eb1ng sau nh\u1eefng h\u00e0nh vi n\u00e0y l\u00e0 ch\u00eca kh\u00f3a.<\/p>\n

        Nh\u1eefng \u0111\u1ed9ng l\u1ef1c t\u00e2m l\u00fd ph\u1ed5 bi\u1ebfn trong t\u01b0\u01a1ng t\u00e1c v\u1edbi ng\u01b0\u1eddi li\u00ean quan bao g\u1ed3m:<\/p>\n

          \n
        • Nhu c\u1ea7u ki\u1ec3m so\u00e1t:<\/strong>Ng\u01b0\u1eddi li\u00ean quan c\u00f3 th\u1ec3 y\u00eau c\u1ea7u qu\u00e1 nhi\u1ec1u chi ti\u1ebft \u0111\u1ec3 c\u1ea3m th\u1ea5y an t\u00e2m v\u1ec1 k\u1ebft qu\u1ea3. Cung c\u1ea5p c\u00e1c b\u1ea3n t\u00f3m t\u1eaft c\u00f3 c\u1ea5u tr\u00fac \u1edf c\u1ea5p \u0111\u1ed9 cao c\u00f3 th\u1ec3 \u0111\u00e1p \u1ee9ng nhu c\u1ea7u n\u00e0y m\u00e0 kh\u00f4ng l\u00e0m qu\u00e1 t\u1ea3i \u0111\u1ed9i ng\u0169 d\u1ef1 \u00e1n.<\/li>\n
        • S\u1ee3 thay \u0111\u1ed5i:<\/strong>Nh\u1eefng s\u00e1ng ki\u1ebfn m\u1edbi th\u01b0\u1eddng \u0111e d\u1ecda \u0111\u1ebfn c\u00e1c c\u1ea5u tr\u00fac quy\u1ec1n l\u1ef1c ho\u1eb7c quy tr\u00ecnh hi\u1ec7n c\u00f3. S\u1ef1 ph\u1ea3n kh\u00e1ng \u0111\u1ed1i v\u1edbi vi\u1ec7c \u00e1p d\u1ee5ng th\u01b0\u1eddng l\u00e0 c\u01a1 ch\u1ebf ph\u00f2ng v\u1ec7 tr\u01b0\u1edbc m\u1ed1i \u0111e d\u1ecda \u0111\u01b0\u1ee3c cho l\u00e0.<\/li>\n
        • Qu\u1ea3n l\u00fd danh ti\u1ebfng:<\/strong>Ng\u01b0\u1eddi li\u00ean quan c\u00f3 th\u1ec3 th\u00fac \u0111\u1ea9y c\u00e1c t\u00ednh n\u0103ng ho\u1eb7c m\u1ed1c th\u1eddi gian khi\u1ebfn h\u1ecd tr\u00f4ng t\u1ed1t tr\u01b0\u1edbc c\u1ea5p tr\u00ean c\u1ee7a ch\u00ednh h\u1ecd, ngay c\u1ea3 khi \u0111i\u1ec1u \u0111\u00f3 l\u00e0m t\u1ed5n h\u1ea1i \u0111\u1ebfn t\u00ednh to\u00e0n v\u1eb9n c\u1ee7a d\u1ef1 \u00e1n.<\/li>\n<\/ul>\n

          C\u00e1c chi\u1ebfn l\u01b0\u1ee3c giao ti\u1ebfp hi\u1ec7u qu\u1ea3 bao g\u1ed3m x\u00e1c nh\u1eadn nh\u1eefng lo l\u1eafng n\u00e0y. Vi\u1ec7c c\u00f4ng nh\u1eadn \u00e1p l\u1ef1c m\u00e0 h\u1ecd \u0111ang ch\u1ecbu \u0111\u1ef1ng s\u1ebd x\u00e2y d\u1ef1ng m\u1ed1i quan h\u1ec7 tin c\u1eady. Khi ng\u01b0\u1eddi li\u00ean quan c\u1ea3m th\u1ea5y \u0111\u01b0\u1ee3c l\u1eafng nghe, nhu c\u1ea7u ki\u1ec3m so\u00e1t c\u1ee7a h\u1ecd th\u01b0\u1eddng gi\u1ea3m t\u1ef1 nhi\u00ean.<\/p>\n

          X\u00e2y d\u1ef1ng kh\u1ea3 n\u0103ng ph\u1ee5c h\u1ed3i trong \u0111\u1ed9i nh\u00f3m d\u1ef1 \u00e1n \ud83d\udee1\ufe0f<\/h2>\n

          Kh\u1ea3 n\u0103ng ph\u1ee5c h\u1ed3i l\u00e0 kh\u1ea3 n\u0103ng h\u1ed3i ph\u1ee5c nhanh ch\u00f3ng sau kh\u00f3 kh\u0103n. Trong qu\u1ea3n l\u00fd d\u1ef1 \u00e1n, kh\u1ea3 n\u0103ng ph\u1ee5c h\u1ed3i kh\u00f4ng ch\u1ec9 l\u00e0 ch\u1ecbu \u0111\u1ef1ng c\u0103ng th\u1eb3ng; \u0111\u00f3 l\u00e0 duy tr\u00ec hi\u1ec7u su\u1ea5t v\u00e0 s\u1ee9c kh\u1ecfe tinh th\u1ea7n trong b\u1ed1i c\u1ea3nh bi\u1ebfn \u0111\u1ed9ng. M\u1ed9t \u0111\u1ed9i nh\u00f3m c\u00f3 kh\u1ea3 n\u0103ng ph\u1ee5c h\u1ed3i c\u00f3 th\u1ec3 ch\u1ecbu \u0111\u1ef1ng nh\u1eefng c\u00fa s\u1ed1c m\u00e0 kh\u00f4ng b\u1ecb g\u00e3y \u0111\u1ed5.<\/p>\n

          An to\u00e0n t\u00e2m l\u00fd l\u00e0 n\u1ec1n t\u1ea3ng c\u1ee7a kh\u1ea3 n\u0103ng ph\u1ee5c h\u1ed3i nh\u00f3m. Kh\u00e1i ni\u1ec7m n\u00e0y \u00e1m ch\u1ec9 ni\u1ec1m tin chung r\u1eb1ng nh\u00f3m l\u00e0 n\u01a1i an to\u00e0n \u0111\u1ec3 ch\u1ea5p nh\u1eadn r\u1ee7i ro trong giao ti\u1ebfp. Trong m\u00f4i tr\u01b0\u1eddng an to\u00e0n v\u1ec1 m\u1eb7t t\u00e2m l\u00fd, c\u00e1c th\u00e0nh vi\u00ean nh\u00f3m c\u00f3 th\u1ec3 th\u1eeba nh\u1eadn sai l\u1ea7m, xin gi\u00fap \u0111\u1ee1 v\u00e0 \u0111\u1ec1 xu\u1ea5t \u00fd t\u01b0\u1edfng m\u1edbi m\u00e0 kh\u00f4ng s\u1ee3 b\u1ecb tr\u1eebng ph\u1ea1t.<\/p>\n

          C\u00e1c chi\u1ebfn l\u01b0\u1ee3c \u0111\u1ec3 th\u00fac \u0111\u1ea9y kh\u1ea3 n\u0103ng ph\u1ee5c h\u1ed3i bao g\u1ed3m:<\/p>\n

            \n
          • L\u00e0m cho th\u1ea5t b\u1ea1i tr\u1edf n\u00ean b\u00ecnh th\u01b0\u1eddng:<\/strong>Xem c\u00e1c l\u1ed7i l\u00e0 \u0111i\u1ec3m d\u1eef li\u1ec7u \u0111\u1ec3 h\u1ecdc h\u1ecfi thay v\u00ec l\u00fd do \u0111\u1ec3 \u0111\u1ed5 l\u1ed7i. Ti\u1ebfn h\u00e0nh c\u00e1c bu\u1ed5i t\u1ed5ng k\u1ebft kh\u00f4ng \u0111\u1ed5 l\u1ed7i.<\/li>\n
          • Khuy\u1ebfn kh\u00edch t\u1ef1 ch\u1ee7:<\/strong>Cho ph\u00e9p c\u00e1c th\u00e0nh vi\u00ean nh\u00f3m c\u00f3 tr\u00e1ch nhi\u1ec7m v\u1edbi c\u00e1c nhi\u1ec7m v\u1ee5 c\u1ee5 th\u1ec3 c\u1ee7a h\u1ecd. T\u1ef1 ch\u1ee7 l\u00e0 m\u1ed9t r\u00e0o c\u1ea3n m\u1ea1nh m\u1ebd ch\u1ed1ng l\u1ea1i c\u0103ng th\u1eb3ng.<\/li>\n
          • Thi\u1ebft l\u1eadp ranh gi\u1edbi:<\/strong>T\u00f4n tr\u1ecdng gi\u1edd l\u00e0m vi\u1ec7c v\u00e0 th\u1eddi gian ngh\u1ec9 ng\u01a1i. S\u1ef1 s\u1eb5n s\u00e0ng li\u00ean t\u1ee5c d\u1eabn \u0111\u1ebfn ki\u1ec7t s\u1ee9c nhanh ch\u00f3ng.<\/li>\n
          • T\u00f4n vinh nh\u1eefng th\u00e0nh c\u00f4ng nh\u1ecf:<\/strong>Trong c\u00e1c d\u1ef1 \u00e1n d\u00e0i h\u1ea1n, \u0111\u1ed9ng l\u1ef1c l\u00e0 \u0111i\u1ec1u thi\u1ebft y\u1ebfu. Vi\u1ec7c ghi nh\u1eadn c\u00e1c m\u1ed1c quan tr\u1ecdng, ngay c\u1ea3 nh\u1eefng m\u1ed1c nh\u1ecf, s\u1ebd gi\u1ea3i ph\u00f3ng dopamine v\u00e0 duy tr\u00ec \u0111\u1ed9ng l\u1ef1c.<\/li>\n<\/ul>\n

            Chi\u1ebfn l\u01b0\u1ee3c giao ti\u1ebfp trong t\u00ecnh hu\u1ed1ng \u00e1p l\u1ef1c \ud83d\udce2<\/h2>\n

            Khi m\u1ee9c \u0111\u1ed9 c\u0103ng th\u1eb3ng t\u0103ng l\u00ean, ch\u1ea5t l\u01b0\u1ee3ng giao ti\u1ebfp th\u01b0\u1eddng suy gi\u1ea3m. M\u1ecdi ng\u01b0\u1eddi tr\u1edf n\u00ean tr\u1ef1c ti\u1ebfp h\u01a1n, \u0111\u00f4i khi \u0111\u1ebfn m\u1ee9c thi\u1ebfu l\u1ecbch s\u1ef1. Th\u00f4ng tin tr\u1edf n\u00ean r\u1eddi r\u1ea1c. M\u1ed9t c\u00e1ch ti\u1ebfp c\u1eadn c\u00f3 c\u1ea5u tr\u00fac trong giao ti\u1ebfp l\u00e0 c\u1ea7n thi\u1ebft \u0111\u1ec3 duy tr\u00ec s\u1ef1 r\u00f5 r\u00e0ng khi c\u1ea3m x\u00fac d\u00e2ng cao.<\/p>\n

            M\u1ee5c ti\u00eau l\u00e0 gi\u1ea3m thi\u1ec3u s\u1ef1 m\u01a1 h\u1ed3. S\u1ef1 m\u01a1 h\u1ed3 l\u00e0m gia t\u0103ng lo \u00e2u. Trong c\u00e1c t\u00ecnh hu\u1ed1ng \u00e1p l\u1ef1c cao, giao ti\u1ebfp n\u00ean c\u00f3:<\/p>\n

              \n
            • Th\u01b0\u1eddng xuy\u00ean:<\/strong>Gi\u1ea3m kho\u1ea3ng c\u00e1ch gi\u1eefa c\u00e1c b\u1ea3n c\u1eadp nh\u1eadt t\u00ecnh tr\u1ea1ng \u0111\u1ec3 ng\u0103n ng\u1eeba tin \u0111\u1ed3n v\u00e0 suy \u0111o\u00e1n.<\/li>\n
            • S\u00fac t\u00edch:<\/strong>\u0110i th\u1eb3ng v\u00e0o v\u1ea5n \u0111\u1ec1. Nh\u1eefng l\u1eddi gi\u1ea3i th\u00edch d\u00e0i d\u00f2ng l\u00e0m t\u0103ng g\u00e1nh n\u1eb7ng nh\u1eadn th\u1ee9c cho ng\u01b0\u1eddi nh\u1eadn.<\/li>\n
            • Minh b\u1ea1ch:<\/strong>Chia s\u1ebb tin x\u1ea5u s\u1edbm. Gi\u1ea5u nh\u1eb9m v\u1ea5n \u0111\u1ec1 cho \u0111\u1ebfn khi ch\u00fang tr\u1edf th\u00e0nh kh\u1ee7ng ho\u1ea3ng s\u1ebd ph\u00e1 h\u1ee7y ni\u1ec1m tin.<\/li>\n
            • Th\u1ea5u c\u1ea3m:<\/strong>Th\u1eeba nh\u1eadn s\u1ef1 kh\u00f3 kh\u0103n c\u1ee7a t\u00ecnh hu\u1ed1ng tr\u01b0\u1edbc khi \u0111i v\u00e0o c\u00e1c chi ti\u1ebft h\u1eadu c\u1ea7n.<\/li>\n<\/ul>\n

              S\u1eed d\u1ee5ng m\u1ed9t quy tr\u00ecnh giao ti\u1ebfp chu\u1ea9n h\u00f3a s\u1ebd gi\u00fap \u00edch. V\u00ed d\u1ee5, x\u00e1c \u0111\u1ecbnh r\u00f5 th\u00f4ng tin n\u00e0o c\u1ea7n \u0111\u01b0a v\u00e0o bu\u1ed5i h\u1ecdp h\u00e0ng ng\u00e0y so v\u1edbi b\u1ea3n t\u00f3m t\u1eaft c\u1ea5p cao h\u00e0ng tu\u1ea7n s\u1ebd ng\u0103n ng\u1eeba t\u00ecnh tr\u1ea1ng qu\u00e1 t\u1ea3i th\u00f4ng tin.<\/p>\n

              B\u1ea3ng: C\u00e1c d\u1ea5u hi\u1ec7u c\u0103ng th\u1eb3ng v\u00e0 c\u00e1c can thi\u1ec7p t\u00e2m l\u00fd<\/h3>\n

              B\u1ea3ng sau \u0111\u00e2y n\u00eau r\u00f5 c\u00e1c d\u1ea5u hi\u1ec7u h\u00e0nh vi ph\u1ed5 bi\u1ebfn c\u1ee7a c\u0103ng th\u1eb3ng trong m\u00f4i tr\u01b0\u1eddng d\u1ef1 \u00e1n v\u00e0 c\u00e1c can thi\u1ec7p t\u00e2m l\u00fd t\u01b0\u01a1ng \u1ee9ng m\u00e0 ng\u01b0\u1eddi l\u00e3nh \u0111\u1ea1o c\u00f3 th\u1ec3 \u00e1p d\u1ee5ng.<\/p>\n\n\n\n\n\n\n\n
              D\u1ea5u hi\u1ec7u h\u00e0nh vi<\/th>\nNhu c\u1ea7u t\u00e2m l\u00fd c\u1ed1t l\u00f5i<\/th>\nChi\u1ebfn l\u01b0\u1ee3c can thi\u1ec7p<\/th>\n<\/tr>\n
              Tr\u1ec5 h\u1ea1n ch\u00f3t<\/td>\nB\u1ecb qu\u00e1 t\u1ea3i ho\u1eb7c h\u1ea1n ch\u1ebf ngu\u1ed3n l\u1ef1c<\/td>\nXem x\u00e9t l\u1ea1i ph\u00e2n b\u1ed5 kh\u1ed1i l\u01b0\u1ee3ng c\u00f4ng vi\u1ec7c v\u00e0 lo\u1ea1i b\u1ecf c\u00e1c nhi\u1ec7m v\u1ee5 kh\u00f4ng c\u1ea7n thi\u1ebft.<\/td>\n<\/tr>\n
              Gi\u1ecdng \u0111i\u1ec7u ph\u00f2ng th\u1ee7<\/td>\nNguy c\u01a1 \u0111e d\u1ecda n\u0103ng l\u1ef1c<\/td>\nCung c\u1ea5p ph\u1ea3n h\u1ed3i c\u1ee5 th\u1ec3, t\u00edch c\u1ef1c v\u1ec1 nh\u1eefng th\u00e0nh c\u00f4ng trong qu\u00e1 kh\u1ee9.<\/td>\n<\/tr>\n
              T\u1eeb ch\u1ed1i tham gia c\u00e1c cu\u1ed9c h\u1ecdp<\/td>\nM\u1ea5t c\u1ea3m gi\u00e1c an to\u00e0n ho\u1eb7c m\u1ee5c \u0111\u00edch<\/td>\nTh\u1ef1c hi\u1ec7n cu\u1ed9c ki\u1ec3m tra ri\u00eang t\u01b0 \u0111\u1ec3 t\u00ecm hi\u1ec3u nguy\u00ean nh\u00e2n m\u1ea5t k\u1ebft n\u1ed1i.<\/td>\n<\/tr>\n
              Xung \u0111\u1ed9t gia t\u0103ng<\/td>\nB\u1ef1c b\u1ed9i ho\u1eb7c vai tr\u00f2 kh\u00f4ng r\u00f5 r\u00e0ng<\/td>\nL\u00e0m r\u00f5 tr\u00e1ch nhi\u1ec7m v\u00e0 \u0111i\u1ec1u ph\u1ed1i v\u1edbi tr\u1ecdng t\u00e2m l\u00e0 m\u1ee5c ti\u00eau.<\/td>\n<\/tr>\n
              Nh\u00e0m ch\u00e1n<\/td>\nN\u1ed7i s\u1ee3 b\u1ecb ch\u1ec9 tr\u00edch<\/td>\nR\u00f5 r\u00e0ng n\u00eau r\u1eb1ng \u201c\u0111\u1ee7 t\u1ed1t\u201d l\u00e0 ch\u1ea5p nh\u1eadn \u0111\u01b0\u1ee3c \u0111\u1ed1i v\u1edbi c\u00e1c b\u1ea3n nh\u00e1p.<\/td>\n<\/tr>\n<\/table>\n

              Vai tr\u00f2 c\u1ee7a s\u1ef1 th\u1ea5u c\u1ea3m trong qu\u1ea3n tr\u1ecb \u2696\ufe0f<\/h2>\n

              S\u1ef1 th\u1ea5u c\u1ea3m th\u01b0\u1eddng b\u1ecb hi\u1ec3u nh\u1ea7m l\u00e0 s\u1ef1 y\u1ebfu \u0111u\u1ed1i trong m\u00f4i tr\u01b0\u1eddng doanh nghi\u1ec7p. Tr\u00ean th\u1ef1c t\u1ebf, n\u00f3 l\u00e0 m\u1ed9t t\u00e0i s\u1ea3n chi\u1ebfn l\u01b0\u1ee3c. S\u1ef1 th\u1ea5u c\u1ea3m gi\u00fap ng\u01b0\u1eddi qu\u1ea3n l\u00fd d\u1ef1 \u00e1n hi\u1ec3u \u0111\u01b0\u1ee3c nh\u1eefng gi\u1edbi h\u1ea1n v\u00e0 \u0111\u1ed9ng c\u01a1 c\u1ee7a m\u1ecdi b\u00ean li\u00ean quan. N\u00f3 gi\u00fap nh\u00e0 l\u00e3nh \u0111\u1ea1o \u0111\u00e0m ph\u00e1n c\u00e1c th\u1ecfa hi\u1ec7p th\u1ecfa m\u00e3n nhu c\u1ea7u c\u1ed1t l\u00f5i c\u1ee7a t\u1ea5t c\u1ea3 c\u00e1c b\u00ean.<\/p>\n

              Kh\u00f4ng c\u00f3 s\u1ef1 th\u1ea5u c\u1ea3m, ng\u01b0\u1eddi qu\u1ea3n l\u00fd d\u1ef1 \u00e1n s\u1ebd h\u00e0nh x\u1eed nh\u01b0 m\u1ed9t ng\u01b0\u1eddi ki\u1ec3m so\u00e1t l\u1ed1i v\u00e0o, \u00e1p \u0111\u1eb7t quy t\u1eafc m\u00e0 kh\u00f4ng hi\u1ec3u \u0111\u01b0\u1ee3c chi ph\u00ed con ng\u01b0\u1eddi. V\u1edbi s\u1ef1 th\u1ea5u c\u1ea3m, h\u1ecd h\u00e0nh x\u1eed nh\u01b0 m\u1ed9t c\u00e2y c\u1ea7u, t\u1ea1o \u0111i\u1ec1u ki\u1ec7n cho s\u1ef1 v\u1eadn h\u00e0nh gi\u1eefa c\u00e1c y\u00eau c\u1ea7u k\u1ef9 thu\u1eadt v\u00e0 n\u0103ng l\u1ef1c con ng\u01b0\u1eddi.<\/p>\n

              Ph\u00e1t tri\u1ec3n s\u1ef1 th\u1ea5u c\u1ea3m \u0111\u00f2i h\u1ecfi l\u1eafng nghe ch\u1ee7 \u0111\u1ed9ng. \u0110i\u1ec1u n\u00e0y c\u00f3 ngh\u0129a l\u00e0 l\u1eafng nghe \u0111\u1ec3 th\u1ea5u hi\u1ec3u, ch\u1ee9 kh\u00f4ng ph\u1ea3i l\u1eafng nghe \u0111\u1ec3 tr\u1ea3 l\u1eddi. Trong m\u1ed9t cu\u1ed9c h\u1ecdp \u00e1p l\u1ef1c cao, b\u1ea3n n\u0103ng l\u00e0 gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1 ngay l\u1eadp t\u1ee9c. Vi\u1ec7c ch\u1eadm l\u1ea1i \u0111\u1ec3 h\u1ecfi: \u201c\u0110i\u1ec1u n\u00e0y \u1ea3nh h\u01b0\u1edfng th\u1ebf n\u00e0o \u0111\u1ebfn n\u0103ng l\u1ef1c \u0111\u1ed9i nh\u00f3m c\u1ee7a b\u1ea1n?\u201d s\u1ebd thay \u0111\u1ed5i b\u1ea3n ch\u1ea5t t\u1eeb \u0111\u1ed1i \u0111\u1ea7u sang h\u1ee3p t\u00e1c.<\/p>\n

              K\u1ebft lu\u1eadn: Hi\u1ec7u su\u1ea5t b\u1ec1n v\u1eefng \ud83c\udfc1<\/h2>\n

              T\u00e2m l\u00fd h\u1ecdc qu\u1ea3n l\u00fd d\u1ef1 \u00e1n l\u00e0 nghi\u00ean c\u1ee9u v\u1ec1 c\u00e1ch con ng\u01b0\u1eddi ho\u1ea1t \u0111\u1ed9ng trong c\u00e1c h\u1ec7 th\u1ed1ng b\u1ecb gi\u1edbi h\u1ea1n. N\u00f3 c\u00f4ng nh\u1eadn r\u1eb1ng hi\u1ec7u qu\u1ea3 kh\u00f4ng th\u1ec3 \u0111\u01b0\u1ee3c t\u1ea1o ra t\u1eeb b\u1ea3n ch\u1ea5t con ng\u01b0\u1eddi. B\u1eb1ng c\u00e1ch hi\u1ec3u t\u1ea3i nh\u1eadn th\u1ee9c, ph\u1ea3n \u1ee9ng c\u0103ng th\u1eb3ng v\u00e0 thi\u00ean ki\u1ebfn, c\u00e1c nh\u00e0 l\u00e3nh \u0111\u1ea1o c\u00f3 th\u1ec3 t\u1ea1o ra m\u00f4i tr\u01b0\u1eddng m\u00e0 hi\u1ec7u su\u1ea5t cao l\u00e0 b\u1ec1n v\u1eefng.<\/p>\n

              C\u00e1c d\u1ef1 \u00e1n kh\u00f4ng ch\u1ec9 l\u00e0 v\u1ec1 vi\u1ec7c giao s\u1ea3n ph\u1ea9m; ch\u00fang l\u00e0 v\u1ec1 vi\u1ec7c \u0111i\u1ec1u h\u01b0\u1edbng c\u00e1c m\u1ed1i quan h\u1ec7 con ng\u01b0\u1eddi. M\u1ed9t d\u1ef1 \u00e1n \u0111\u01b0\u1ee3c ho\u00e0n th\u00e0nh \u0111\u00fang h\u1ea1n nh\u01b0ng v\u1edbi gi\u00e1 l\u00e0 ki\u1ec7t s\u1ee9c c\u1ee7a \u0111\u1ed9i nh\u00f3m th\u00ec v\u1eabn l\u00e0 th\u1ea5t b\u1ea1i theo ngh\u0129a r\u1ed9ng. Ng\u01b0\u1ee3c l\u1ea1i, m\u1ed9t d\u1ef1 \u00e1n duy tr\u00ec s\u1ee9c kh\u1ecfe \u0111\u1ed9i nh\u00f3m trong khi \u0111\u1ea1t \u0111\u01b0\u1ee3c m\u1ee5c ti\u00eau s\u1ebd \u0111\u1eb7t n\u1ec1n m\u00f3ng cho th\u00e0nh c\u00f4ng t\u1ed5 ch\u1ee9c. Nh\u1eefng ng\u01b0\u1eddi qu\u1ea3n l\u00fd d\u1ef1 \u00e1n hi\u1ec7u qu\u1ea3 nh\u1ea5t l\u00e0 nh\u1eefng ng\u01b0\u1eddi nh\u1eadn ra r\u1eb1ng c\u00f4ng vi\u1ec7c \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n b\u1edfi con ng\u01b0\u1eddi, v\u00ec con ng\u01b0\u1eddi, v\u00e0 vi\u1ec7c qu\u1ea3n l\u00fd y\u1ebfu t\u1ed1 con ng\u01b0\u1eddi ch\u00ednh l\u00e0 c\u00f4ng vi\u1ec7c th\u1ef1c s\u1ef1 c\u1ee7a l\u00e3nh \u0111\u1ea1o.<\/p>\n

              Khi b\u1ea1n ti\u1ebfp t\u1ee5c ph\u00e1t tri\u1ec3n trong th\u1ef1c ti\u1ec5n c\u1ee7a m\u00ecnh, h\u00e3y nh\u1edb r\u1eb1ng m\u1ecdi m\u1ed1c th\u1eddi gian, ng\u00e2n s\u00e1ch v\u00e0 y\u00eau c\u1ea7u \u0111\u1ec1u \u0111\u01b0\u1ee3c l\u1ecdc qua b\u1ed9 n\u00e3o con ng\u01b0\u1eddi. \u0110i\u1ec1u ch\u1ec9nh c\u00e1ch ti\u1ebfp c\u1eadn c\u1ee7a b\u1ea1n \u0111\u1ec3 ph\u00f9 h\u1ee3p v\u1edbi th\u1ef1c t\u1ebf n\u00e0y ch\u00ednh l\u00e0 con \u0111\u01b0\u1eddng d\u1eabn \u0111\u1ebfn k\u1ebft qu\u1ea3 d\u1ef1 \u00e1n d\u1ef1 \u0111o\u00e1n \u0111\u01b0\u1ee3c v\u00e0 nh\u00e2n v\u0103n h\u01a1n.<\/p>\n","protected":false},"excerpt":{"rendered":"

              Qu\u1ea3n l\u00fd d\u1ef1 \u00e1n th\u01b0\u1eddng \u0111\u01b0\u1ee3c h\u00ecnh dung nh\u01b0 m\u1ed9t chu\u1ed7i bi\u1ec3u \u0111\u1ed3 Gantt, c\u00e1c \u0111\u01b0\u1eddng \u0111i quan tr\u1ecdng v\u00e0 ma tr\u1eadn ph\u00e2n b\u1ed5 ngu\u1ed3n l\u1ef1c. M\u1eb7c d\u00f9 c\u00e1c khung…<\/p>\n","protected":false},"author":1,"featured_media":338,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_title":"T\u00e2m l\u00fd h\u1ecdc qu\u1ea3n l\u00fd d\u1ef1 \u00e1n: H\u00e0nh vi con ng\u01b0\u1eddi d\u01b0\u1edbi \u00e1p l\u1ef1c \ud83e\udde0","_yoast_wpseo_metadesc":"Kh\u00e1m ph\u00e1 t\u00e2m l\u00fd h\u1ecdc qu\u1ea3n l\u00fd d\u1ef1 \u00e1n. H\u1ecdc c\u00e1ch h\u00e0nh vi con ng\u01b0\u1eddi \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn m\u00f4i tr\u01b0\u1eddng \u00e1p l\u1ef1c cao, thi\u00ean ki\u1ebfn nh\u1eadn th\u1ee9c v\u00e0 \u0111\u1ed9ng l\u1ef1c nh\u00f3m.","fifu_image_url":"","fifu_image_alt":"","footnotes":""},"categories":[32],"tags":[39,47],"class_list":["post-337","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-project-management","tag-academic","tag-project-management"],"yoast_head":"\nT\u00e2m l\u00fd h\u1ecdc qu\u1ea3n l\u00fd d\u1ef1 \u00e1n: H\u00e0nh vi con ng\u01b0\u1eddi d\u01b0\u1edbi \u00e1p l\u1ef1c \ud83e\udde0<\/title>\n<meta name=\"description\" content=\"Kh\u00e1m ph\u00e1 t\u00e2m l\u00fd h\u1ecdc qu\u1ea3n l\u00fd d\u1ef1 \u00e1n. H\u1ecdc c\u00e1ch h\u00e0nh vi con ng\u01b0\u1eddi \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn m\u00f4i tr\u01b0\u1eddng \u00e1p l\u1ef1c cao, thi\u00ean ki\u1ebfn nh\u1eadn th\u1ee9c v\u00e0 \u0111\u1ed9ng l\u1ef1c nh\u00f3m.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.go-togaf.com\/vi\/psychology-of-project-management-human-behavior\/\" \/>\n<meta property=\"og:locale\" content=\"vi_VN\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"T\u00e2m l\u00fd h\u1ecdc qu\u1ea3n l\u00fd d\u1ef1 \u00e1n: H\u00e0nh vi con ng\u01b0\u1eddi d\u01b0\u1edbi \u00e1p l\u1ef1c \ud83e\udde0\" \/>\n<meta property=\"og:description\" content=\"Kh\u00e1m ph\u00e1 t\u00e2m l\u00fd h\u1ecdc qu\u1ea3n l\u00fd d\u1ef1 \u00e1n. 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