{"id":220,"date":"2026-03-25T02:14:05","date_gmt":"2026-03-25T02:14:05","guid":{"rendered":"https:\/\/www.go-togaf.com\/vi\/model-exception-handling-error-paths-bpmn\/"},"modified":"2026-03-25T02:14:05","modified_gmt":"2026-03-25T02:14:05","slug":"model-exception-handling-error-paths-bpmn","status":"publish","type":"post","link":"https:\/\/www.go-togaf.com\/vi\/model-exception-handling-error-paths-bpmn\/","title":{"rendered":"H\u01b0\u1edbng d\u1eabn BPMN: M\u00f4 h\u00ecnh h\u00f3a x\u1eed l\u00fd ngo\u1ea1i l\u1ec7 v\u00e0 c\u00e1c \u0111\u01b0\u1eddng d\u1eabn l\u1ed7i m\u1ed9t c\u00e1ch r\u00f5 r\u00e0ng trong c\u00e1c quy tr\u00ecnh kinh doanh"},"content":{"rendered":"

C\u00e1c quy tr\u00ecnh kinh doanh hi\u1ebfm khi di\u1ec5n ra theo tuy\u1ebfn t\u00ednh. Tr\u00ean th\u1ef1c t\u1ebf, d\u1eef li\u1ec7u th\u01b0\u1eddng kh\u00f4ng \u0111\u1ea7y \u0111\u1ee7, c\u00e1c h\u1ec7 th\u1ed1ng c\u00f3 th\u1ec3 b\u1ecb ng\u1eaft k\u1ebft n\u1ed1i, v\u00e0 ph\u00e1n \u0111o\u00e1n c\u1ee7a con ng\u01b0\u1eddi th\u01b0\u1eddng kh\u00e1c nhau. Khi m\u00f4 h\u00ecnh h\u00f3a c\u00e1c lu\u1ed3ng c\u00f4ng vi\u1ec7c b\u1eb1ng Ng\u00f4n ng\u1eef m\u00f4 h\u00ecnh h\u00f3a v\u00e0 k\u00fd hi\u1ec7u quy tr\u00ecnh kinh doanh (BPMN), vi\u1ec7c gi\u1ea3 \u0111\u1ecbnh m\u1ecdi th\u1ee9 lu\u00f4n th\u00e0nh c\u00f4ng l\u00e0 con \u0111\u01b0\u1eddng d\u1eabn \u0111\u1ebfn th\u1ea5t b\u1ea1i trong m\u00f4i tr\u01b0\u1eddng s\u1ea3n xu\u1ea5t. X\u1eed l\u00fd ngo\u1ea1i l\u1ec7 v\u00e0 c\u00e1c \u0111\u01b0\u1eddng d\u1eabn l\u1ed7i kh\u00f4ng ph\u1ea3i l\u00e0 t\u00ednh n\u0103ng t\u00f9y ch\u1ecdn; ch\u00fang l\u00e0 nh\u1eefng th\u00e0nh ph\u1ea7n c\u1ed1t l\u00f5i c\u1ee7a m\u1ed9t ki\u1ebfn tr\u00fac quy tr\u00ecnh b\u1ec1n v\u1eefng. H\u01b0\u1edbng d\u1eabn n\u00e0y chi ti\u1ebft c\u00e1ch c\u1ea5u tr\u00fac qu\u1ea3n l\u00fd l\u1ed7i hi\u1ec7u qu\u1ea3 trong c\u00e1c m\u00f4 h\u00ecnh quy tr\u00ecnh c\u1ee7a b\u1ea1n.<\/p>\n

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\"Marker-style<\/figure>\n<\/div>\n

\ud83d\uded1 T\u1ea1i sao x\u1eed l\u00fd ngo\u1ea1i l\u1ec7 l\u1ea1i quan tr\u1ecdng trong BPMN<\/h2>\n

M\u1ed9t m\u00f4 h\u00ecnh quy tr\u00ecnh kh\u00f4ng c\u00f3 c\u00e1c \u0111\u01b0\u1eddng d\u1eabn l\u1ed7i \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh l\u00e0 ch\u01b0a ho\u00e0n ch\u1ec9nh. N\u00f3 ch\u1ec9 m\u00f4 t\u1ea3 ‘\u0111\u01b0\u1eddng \u0111i su\u00f4n s\u1ebb’\u2014t\u00ecnh hu\u1ed1ng m\u00e0 m\u1ecdi b\u01b0\u1edbc \u0111\u1ec1u th\u00e0nh c\u00f4ng ho\u00e0n h\u1ea3o. Tuy nhi\u00ean, th\u1ef1c t\u1ebf v\u1eadn h\u00e0nh l\u1ea1i ph\u1ee9c t\u1ea1p h\u01a1n nhi\u1ec1u. Khi m\u1ed9t nhi\u1ec7m v\u1ee5 th\u1ea5t b\u1ea1i trong m\u00f4i tr\u01b0\u1eddng th\u1ef1c t\u1ebf, b\u1ed9 x\u1eed l\u00fd lu\u1ed3ng c\u00f4ng vi\u1ec7c c\u1ea7n c\u00f3 h\u01b0\u1edbng d\u1eabn r\u00f5 r\u00e0ng v\u1ec1 c\u00e1ch ph\u1ea3n \u1ee9ng. Kh\u00f4ng c\u00f3 m\u00f4 h\u00ecnh h\u00f3a r\u00f5 r\u00e0ng:<\/p>\n

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  • C\u00e1c tr\u01b0\u1eddng h\u1ee3p b\u1ecb k\u1eb9t:<\/strong>C\u00e1c quy tr\u00ecnh c\u00f3 th\u1ec3 t\u1ea1m d\u1eebng v\u00f4 th\u1eddi h\u1ea1n, ch\u1edd \u0111\u1ee3i m\u1ed9t \u0111i\u1ec1u ki\u1ec7n m\u00e0 kh\u00f4ng bao gi\u1edd \u0111\u01b0\u1ee3c gi\u1ea3i quy\u1ebft.<\/li>\n
  • M\u1ea5t d\u1eef li\u1ec7u:<\/strong>D\u1eef li\u1ec7u quan tr\u1ecdng c\u00f3 th\u1ec3 b\u1ecb lo\u1ea1i b\u1ecf n\u1ebfu lu\u1ed3ng c\u00f4ng vi\u1ec7c k\u1ebft th\u00fac \u0111\u1ed9t ng\u1ed9t.<\/li>\n
  • Nh\u1eefng \u0111i\u1ec3m m\u00f9 trong v\u1eadn h\u00e0nh:<\/strong>C\u00e1c \u0111\u1ed9i nh\u00f3m c\u00f3 th\u1ec3 kh\u00f4ng bi\u1ebft \u0111\u01b0\u1ee3c l\u1ed7i n\u00e0o l\u00e0 nghi\u00eam tr\u1ecdng, l\u1ed7i n\u00e0o ch\u1ec9 l\u00e0 c\u1ea3nh b\u00e1o.<\/li>\n
  • Can thi\u1ec7p th\u1ee7 c\u00f4ng:<\/strong>Ng\u01b0\u1eddi d\u00f9ng c\u00f3 th\u1ec3 b\u1ecb bu\u1ed9c ph\u1ea3i kh\u1edfi \u0111\u1ed9ng l\u1ea1i c\u00e1c tr\u01b0\u1eddng h\u1ee3p th\u1ea5t b\u1ea1i m\u1ed9t c\u00e1ch th\u1ee7 c\u00f4ng m\u00e0 kh\u00f4ng c\u00f3 k\u1ebf ho\u1ea1ch ph\u1ee5c h\u1ed3i c\u00f3 c\u1ea5u tr\u00fac.<\/li>\n<\/ul>\n

    B\u1eb1ng c\u00e1ch m\u00f4 h\u00ecnh h\u00f3a r\u00f5 r\u00e0ng c\u00e1c ngo\u1ea1i l\u1ec7, b\u1ea1n bi\u1ebfn m\u1ed9t h\u1ec7 th\u1ed1ng d\u1ec5 v\u1ee1 th\u00e0nh m\u1ed9t h\u1ec7 th\u1ed1ng v\u1eefng ch\u1eafc. C\u00e1ch ti\u1ebfp c\u1eadn n\u00e0y \u0111\u1ea3m b\u1ea3o r\u1eb1ng khi c\u00f3 s\u1ef1 c\u1ed1 x\u1ea3y ra, h\u1ec7 th\u1ed1ng s\u1ebd bi\u1ebft ch\u00ednh x\u00e1c ph\u1ea3i l\u00e0m g\u00ec, ai c\u1ea7n \u0111\u01b0\u1ee3c th\u00f4ng b\u00e1o, v\u00e0 c\u00e1ch ghi l\u1ea1i k\u1ebft qu\u1ea3.<\/p>\n

    \ud83e\udde9 Hi\u1ec3u r\u00f5 c\u00e1c lo\u1ea1i s\u1ef1 ki\u1ec7n l\u1ed7i trong BPMN<\/h2>\n

    BPMN 2.0 cung c\u1ea5p c\u00e1c ph\u1ea7n t\u1eed c\u1ee5 th\u1ec3 \u0111\u1ec3 bi\u1ec3u di\u1ec5n c\u00e1c s\u1ef1 c\u1ed1. Hi\u1ec3u r\u00f5 s\u1ef1 kh\u00e1c bi\u1ec7t gi\u1eefa c\u00e1c ph\u1ea7n t\u1eed n\u00e0y l\u00e0 \u0111i\u1ec1u c\u1ea7n thi\u1ebft \u0111\u1ec3 m\u00f4 h\u00ecnh h\u00f3a ch\u00ednh x\u00e1c. L\u1ed7i kh\u00f4ng ch\u1ec9 \u0111\u01a1n thu\u1ea7n l\u00e0 ‘d\u1eebng’; ch\u00fang l\u00e0 c\u00e1c s\u1ef1 ki\u1ec7n k\u00edch ho\u1ea1t h\u00e0nh vi c\u1ee5 th\u1ec3.<\/p>\n

    1. S\u1ef1 ki\u1ec7n l\u1ed7i bi\u00ean gi\u1edbi \u23f1\ufe0f<\/h3>\n

    M\u1ed9t s\u1ef1 ki\u1ec7n l\u1ed7i bi\u00ean gi\u1edbi \u0111\u01b0\u1ee3c g\u1eafn v\u00e0o bi\u00ean c\u1ee7a m\u1ed9t ho\u1ea1t \u0111\u1ed9ng (nhi\u1ec7m v\u1ee5 ho\u1eb7c quy tr\u00ecnh con). N\u00f3 \u0111\u1ea1i di\u1ec7n cho m\u1ed9t s\u1ef1 c\u1ed1 x\u1ea3y ra trong qu\u00e1 tr\u00ecnh<\/em>th\u1ef1c thi ho\u1ea1t \u0111\u1ed9ng \u0111\u00f3. Khi ho\u1ea1t \u0111\u1ed9ng n\u00e0y n\u00e9m ra m\u1ed9t l\u1ed7i, lu\u1ed3ng s\u1ebd chuy\u1ec3n h\u01b0\u1edbng \u0111\u1ebfn s\u1ef1 ki\u1ec7n bi\u00ean gi\u1edbi, cho ph\u00e9p x\u1eed l\u00fd ngay l\u1eadp t\u1ee9c m\u00e0 kh\u00f4ng l\u00e0m gi\u00e1n \u0111o\u1ea1n lu\u1ed3ng ch\u00ednh c\u1ee7a quy tr\u00ecnh m\u1ed9t c\u00e1ch s\u1edbm qu\u00e1 m\u1ee9c.<\/p>\n

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    • Tr\u01b0\u1eddng h\u1ee3p s\u1eed d\u1ee5ng:<\/strong>M\u1ed9t nhi\u1ec7m v\u1ee5 thanh to\u00e1n th\u1ea5t b\u1ea1i do h\u1ebft th\u1eddi gian ch\u1edd. S\u1ef1 ki\u1ec7n bi\u00ean gi\u1edbi b\u1eaft \u0111\u01b0\u1ee3c l\u1ed7i n\u00e0y, cho ph\u00e9p b\u1ea1n th\u1eed l\u1ea1i thao t\u00e1c thanh to\u00e1n ho\u1eb7c th\u00f4ng b\u00e1o cho ng\u01b0\u1eddi d\u00f9ng.<\/li>\n
    • H\u00e0nh vi:<\/strong>Ho\u1ea1t \u0111\u1ed9ng ch\u00ednh c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c c\u1ea5u h\u00ecnh \u0111\u1ec3 ti\u1ebfp t\u1ee5c ho\u1eb7c d\u1eebng l\u1ea1i. N\u1ebfu ti\u1ebfp t\u1ee5c, s\u1ef1 ki\u1ec7n bi\u00ean gi\u1edbi s\u1ebd k\u00edch ho\u1ea1t m\u1ed9t nh\u00e1nh song song.<\/li>\n<\/ul>\n

      2. S\u1ef1 ki\u1ec7n b\u1eaft l\u1ed7i trung gian \ud83d\uded1<\/h3>\n

      C\u00e1c s\u1ef1 ki\u1ec7n n\u00e0y n\u1eb1m trong lu\u1ed3ng c\u1ee7a m\u1ed9t quy tr\u00ecnh, kh\u00f4ng \u0111\u01b0\u1ee3c g\u1eafn v\u00e0o bi\u00ean c\u1ee7a m\u1ed9t ho\u1ea1t \u0111\u1ed9ng. Ch\u00fang b\u1eaft l\u1ea5y l\u1ed7i \u0111\u01b0\u1ee3c n\u00e9m ra b\u1edfi m\u1ed9t ho\u1ea1t \u0111\u1ed9ng tr\u01b0\u1edbc \u0111\u00f3 ho\u1eb7c m\u1ed9t quy tr\u00ecnh th\u01b0\u1ee3ng ngu\u1ed3n. Ch\u00fang ho\u1ea1t \u0111\u1ed9ng nh\u01b0 m\u1ed9t \u0111i\u1ec3m ki\u1ec3m tra trong lu\u1ed3ng tu\u1ea7n t\u1ef1.<\/p>\n

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      • Tr\u01b0\u1eddng h\u1ee3p s\u1eed d\u1ee5ng:<\/strong>Sau m\u1ed9t lo\u1ea1t c\u00e1c b\u01b0\u1edbc x\u00e1c th\u1ef1c, m\u1ed9t s\u1ef1 ki\u1ec7n l\u1ed7i trung gian b\u1eaft \u0111\u01b0\u1ee3c l\u1ed7i x\u00e1c th\u1ef1c tr\u01b0\u1edbc khi ti\u1ebfn h\u00e0nh sang giai \u0111o\u1ea1n th\u1ef1c hi\u1ec7n.<\/li>\n
      • H\u00e0nh vi:<\/strong>Quy tr\u00ecnh s\u1ebd t\u1ea1m d\u1eebng t\u1ea1i s\u1ef1 ki\u1ec7n n\u00e0y cho \u0111\u1ebfn khi l\u1ed7i \u0111\u01b0\u1ee3c x\u1eed l\u00fd, sau \u0111\u00f3 chuy\u1ec3n sang b\u01b0\u1edbc ti\u1ebfp theo.<\/li>\n<\/ul>\n

        3. S\u1ef1 ki\u1ec7n n\u00e9m l\u1ed7i \ud83d\udca5<\/h3>\n

        C\u00e1c s\u1ef1 ki\u1ec7n n\u00e0y \u0111\u01b0\u1ee3c s\u1eed d\u1ee5ng trong m\u1ed9t ho\u1ea1t \u0111\u1ed9ng \u0111\u1ec3 b\u00e1o hi\u1ec7u r\u1eb1ng \u0111\u00e3 x\u1ea3y ra l\u1ed7i. Ch\u00fang l\u00e0 ngu\u1ed3n g\u1ed1c c\u1ee7a ngo\u1ea1i l\u1ec7. M\u1ed9t ho\u1ea1t \u0111\u1ed9ng c\u00f3 th\u1ec3 \u0111\u1ecbnh ngh\u0129a m\u1ed9t \u0111i\u1ec1u ki\u1ec7n c\u1ee5 th\u1ec3 m\u00e0 t\u1ea1i \u0111\u00f3 n\u00f3 n\u00e9m ra l\u1ed7i thay v\u00ec ho\u00e0n th\u00e0nh b\u00ecnh th\u01b0\u1eddng.<\/p>\n

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        • V\u00ed d\u1ee5 s\u1eed d\u1ee5ng:<\/strong>M\u1ed9t nhi\u1ec7m v\u1ee5 t\u00edch h\u1ee3p d\u1ecbch v\u1ee5 ph\u00e1t hi\u1ec7n l\u1ed7i M\u00e1y ch\u1ee7 N\u1ed9i b\u1ed9 500 v\u00e0 n\u00e9m ra m\u1ed9t m\u00e3 l\u1ed7i c\u1ee5 th\u1ec3.<\/li>\n
        • H\u00e0nh vi:<\/strong>N\u00f3 lan truy\u1ec1n l\u1ed7i l\u00ean s\u1ef1 ki\u1ec7n l\u1ed7i bi\u00ean gi\u1edbi g\u1ea7n nh\u1ea5t ho\u1eb7c s\u1ef1 ki\u1ec7n l\u1ed7i b\u1eaft trung gian.<\/li>\n<\/ul>\n

          \u2699\ufe0f Ph\u00e2n t\u00edch s\u00e2u: S\u1ef1 ki\u1ec7n l\u1ed7i bi\u00ean<\/h2>\n

          C\u00e1c s\u1ef1 ki\u1ec7n l\u1ed7i bi\u00ean l\u00e0 c\u00f4ng c\u1ee5 ph\u1ed5 bi\u1ebfn nh\u1ea5t \u0111\u1ec3 x\u1eed l\u00fd l\u1ed7i trong BPMN. Ch\u00fang cho ph\u00e9p b\u1ea1n gi\u1eef lu\u1ed3ng ch\u00ednh c\u1ee7a quy tr\u00ecnh s\u1ea1ch s\u1ebd trong khi qu\u1ea3n l\u00fd c\u00e1c ngo\u1ea1i l\u1ec7 \u1edf m\u1ee9c \u0111\u1ecba ph\u01b0\u01a1ng.<\/p>\n

          T\u00f9y ch\u1ecdn c\u1ea5u h\u00ecnh<\/h3>\n

          Khi g\u1eafn s\u1ef1 ki\u1ec7n l\u1ed7i bi\u00ean v\u00e0o m\u1ed9t nhi\u1ec7m v\u1ee5, b\u1ea1n ph\u1ea3i x\u00e1c \u0111\u1ecbnh c\u00e1c h\u00e0nh vi c\u1ee5 th\u1ec3:<\/p>\n

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          • Ng\u1eaft vs. Kh\u00f4ng ng\u1eaft:<\/strong>\n
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            • Ng\u1eaft:<\/em>Nhi\u1ec7m v\u1ee5 ch\u00ednh s\u1ebd b\u1ecb d\u1eebng ngay l\u1eadp t\u1ee9c. Kh\u00f4ng c\u00f3 c\u00f4ng vi\u1ec7c n\u00e0o kh\u00e1c \u0111\u01b0\u1ee3c th\u1ef1c hi\u1ec7n tr\u00ean nhi\u1ec7m v\u1ee5 n\u00e0y n\u1eefa.<\/li>\n
            • Kh\u00f4ng ng\u1eaft:<\/em>Nhi\u1ec7m v\u1ee5 ti\u1ebfp t\u1ee5c ch\u1ea1y ng\u1ea7m. \u0110\u01b0\u1eddng d\u1eabn x\u1eed l\u00fd l\u1ed7i ch\u1ea1y song song. \u0110i\u1ec1u n\u00e0y h\u1eefu \u00edch cho vi\u1ec7c ghi nh\u1eadt k\u00fd ho\u1eb7c th\u00f4ng b\u00e1o m\u00e0 kh\u00f4ng c\u1ea7n d\u1eebng c\u00f4ng vi\u1ec7c.<\/li>\n<\/ul>\n<\/li>\n
            • \u0110\u1ecbnh ngh\u0129a l\u1ed7i:<\/strong>B\u1ea1n ph\u1ea3i x\u00e1c \u0111\u1ecbnh M\u00e3 L\u1ed7i. \u0110i\u1ec1u n\u00e0y cho ph\u00e9p c\u00e1c s\u1ef1 ki\u1ec7n bi\u00ean kh\u00e1c nhau b\u1eaft c\u00e1c lo\u1ea1i l\u1ed7i kh\u00e1c nhau (v\u00ed d\u1ee5: \u201cPAYMENT_TIMEOUT\u201d so v\u1edbi \u201cPAYMENT_DECLINED\u201d).<\/li>\n<\/ul>\n

              T\u00ecnh hu\u1ed1ng th\u1ef1c t\u1ebf: C\u1ed5ng thanh to\u00e1n<\/h3>\n

              H\u00e3y xem x\u00e9t m\u1ed9t quy tr\u00ecnh x\u1eed l\u00fd \u0111\u01a1n h\u00e0ng. M\u1ed9t nhi\u1ec7m v\u1ee5 c\u00f3 t\u00ean l\u00e0 \u201cN\u1ea1p ti\u1ec1n th\u1ebb t\u00edn d\u1ee5ng\u201d l\u00e0 trung t\u00e2m c\u1ee7a lu\u1ed3ng n\u00e0y.<\/p>\n

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              1. \u0110\u01b0\u1eddng d\u1eabn ch\u00ednh:<\/strong>N\u1ebfu th\u00e0nh c\u00f4ng, quy tr\u00ecnh s\u1ebd chuy\u1ec3n sang \u201cGiao h\u00e0ng\u201d.<\/li>\n
              2. \u0110\u01b0\u1eddng d\u1eabn l\u1ed7i:<\/strong>G\u1eafn s\u1ef1 ki\u1ec7n l\u1ed7i bi\u00ean v\u00e0o \u201cN\u1ea1p ti\u1ec1n th\u1ebb t\u00edn d\u1ee5ng\u201d.<\/li>\n
              3. Logic:<\/strong>N\u1ebfu m\u00e3 l\u1ed7i l\u00e0 \u201cINSUFFICIENT_FUNDS\u201d, lu\u1ed3ng s\u1ebd chuy\u1ec3n sang \u201cTh\u00f4ng b\u00e1o cho kh\u00e1ch h\u00e0ng\u201d.<\/li>\n
              4. Logic:<\/strong>N\u1ebfu m\u00e3 l\u1ed7i l\u00e0 \u201cSYSTEM_ERROR\u201d, lu\u1ed3ng s\u1ebd chuy\u1ec3n sang \u201cTh\u1eed l\u1ea1i sau 1 gi\u1edd\u201d.<\/li>\n<\/ol>\n

                C\u1ea5u tr\u00fac n\u00e0y ng\u0103n quy tr\u00ecnh b\u1ecb s\u1eadp. N\u00f3 \u0111\u1ecbnh tuy\u1ebfn ng\u01b0\u1eddi d\u00f9ng \u0111\u1ebfn \u0111\u01b0\u1eddng d\u1eabn kh\u1eafc ph\u1ee5c \u0111\u00fang d\u1ef1a tr\u00ean b\u1ea3n ch\u1ea5t c\u1ee5 th\u1ec3 c\u1ee7a s\u1ef1 c\u1ed1.<\/p>\n

                \ud83d\udd04 S\u1ef1 ki\u1ec7n l\u1ed7i trung gian v\u00e0 lan truy\u1ec1n<\/h2>\n

                Kh\u00f4ng ph\u1ea3i m\u1ecdi l\u1ed7i n\u00e0o c\u0169ng \u0111\u01b0\u1ee3c b\u1eaft ngay t\u1ea1i ngu\u1ed3n. \u0110\u00f4i khi, l\u1ed7i c\u1ea7n \u0111\u01b0\u1ee3c lan truy\u1ec1n l\u00ean c\u1ea5p \u0111\u1ed9 ph\u00e2n c\u1ea5p quy tr\u00ecnh. C\u00e1c s\u1ef1 ki\u1ec7n l\u1ed7i b\u1eaft trung gian h\u1ed7 tr\u1ee3 \u0111i\u1ec1u n\u00e0y.<\/p>\n

                X\u1eed l\u00fd l\u1ed7i trong quy tr\u00ecnh con<\/h3>\n

                Khi s\u1eed d\u1ee5ng m\u1ed9t quy tr\u00ecnh con nh\u00fang, c\u00e1c l\u1ed7i x\u1ea3y ra b\u00ean trong quy tr\u00ecnh con c\u00f3 th\u1ec3 \u0111\u01b0\u1ee3c x\u1eed l\u00fd theo hai c\u00e1ch:<\/p>\n

                  \n
                • X\u1eed l\u00fd n\u1ed9i b\u1ed9:<\/strong> C\u00e1c l\u1ed7i \u0111\u01b0\u1ee3c b\u1eaft b\u00ean trong quy tr\u00ecnh con b\u1eb1ng c\u00e1c s\u1ef1 ki\u1ec7n bi\u00ean. Quy tr\u00ecnh con ho\u00e0n th\u00e0nh b\u00ecnh th\u01b0\u1eddng (ho\u1eb7c \u1edf tr\u1ea1ng th\u00e1i ho\u00e0n th\u00e0nh c\u1ee5 th\u1ec3) m\u00e0 kh\u00f4ng n\u00e9m l\u1ed7i l\u00ean cha.<\/li>\n
                • Truy\u1ec1n lan b\u00ean ngo\u00e0i:<\/strong> C\u00e1c l\u1ed7i \u0111\u01b0\u1ee3c n\u00e9m ra kh\u1ecfi quy tr\u00ecnh con. Quy tr\u00ecnh cha b\u1eaft ch\u00fang b\u1eb1ng m\u1ed9t s\u1ef1 ki\u1ec7n bi\u00ean tr\u00ean ch\u00ednh quy tr\u00ecnh con ho\u1eb7c m\u1ed9t s\u1ef1 ki\u1ec7n l\u1ed7i trung gian trong lu\u1ed3ng ch\u00ednh.<\/li>\n<\/ul>\n

                  M\u00e3 l\u1ed7i v\u00e0 th\u1ee9 b\u1eadc<\/h3>\n

                  \u0110\u1ec3 qu\u1ea3n l\u00fd truy\u1ec1n lan hi\u1ec7u qu\u1ea3, h\u00e3y x\u00e1c \u0111\u1ecbnh m\u1ed9t th\u1ee9 b\u1eadc m\u00e3 l\u1ed7i:<\/p>\n

                    \n
                  • L\u1ed7i chung:<\/strong>C\u00e1c s\u1ef1 ki\u1ec7n bao qu\u00e1t cho c\u00e1c l\u1ed7i h\u1ec7 th\u1ed1ng kh\u00f4ng mong \u0111\u1ee3i.<\/li>\n
                  • L\u1ed7i c\u1ee5 th\u1ec3:<\/strong>C\u00e1c s\u1ef1 ki\u1ec7n cho c\u00e1c l\u1ed7i logic kinh doanh \u0111\u00e3 bi\u1ebft (v\u00ed d\u1ee5: \u201c\u0110\u1ecba ch\u1ec9 kh\u00f4ng h\u1ee3p l\u1ec7\u201d).<\/li>\n
                  • M\u00e3 t\u00f9y ch\u1ec9nh:<\/strong>C\u00e1c m\u00e3 c\u1ee5 th\u1ec3 \u0111\u01b0\u1ee3c x\u00e1c \u0111\u1ecbnh b\u1edfi l\u1edbp t\u00edch h\u1ee3p c\u1ee7a b\u1ea1n.<\/li>\n<\/ul>\n

                    S\u1eed d\u1ee5ng c\u00e1c m\u00e3 c\u1ee5 th\u1ec3 \u0111\u1ea3m b\u1ea3o r\u1eb1ng b\u1ed9 x\u1eed l\u00fd \u0111\u00fang s\u1ebd \u0111\u01b0\u1ee3c k\u00edch ho\u1ea1t. M\u1ed9t b\u1ed9 b\u1eaft t\u1ea5t c\u1ea3 chung n\u00ean ch\u1ec9 \u0111\u01b0\u1ee3c d\u00f9ng khi kh\u00f4ng c\u00f2n l\u1ef1a ch\u1ecdn n\u00e0o kh\u00e1c, ch\u1ee9 kh\u00f4ng ph\u1ea3i l\u00e0 l\u1ef1a ch\u1ecdn \u0111\u1ea7u ti\u00ean.<\/p>\n

                    \ud83d\udcb8 Chi\u1ebfn l\u01b0\u1ee3c b\u1ed3i ho\u00e0n v\u00e0 ho\u00e0n t\u00e1c<\/h2>\n

                    \u0110\u00f4i khi, m\u1ed9t l\u1ed7i \u0111\u01b0\u1ee3c ph\u00e1t hi\u1ec7n sau khi m\u1ed9t lo\u1ea1t h\u00e0nh \u0111\u1ed9ng \u0111\u00e3 ho\u00e0n t\u1ea5t. Trong nh\u1eefng tr\u01b0\u1eddng h\u1ee3p n\u00e0y, ch\u1ec9 d\u1eebng l\u1ea1i quy tr\u00ecnh l\u00e0 ch\u01b0a \u0111\u1ee7. B\u1ea1n c\u00f3 th\u1ec3 c\u1ea7n ho\u00e0n t\u00e1c c\u00e1c thay \u0111\u1ed5i. \u0110\u00e2y ch\u00ednh l\u00e0 l\u00fac c\u00e1c s\u1ef1 ki\u1ec7n b\u1ed3i ho\u00e0n ph\u00e1t huy t\u00e1c d\u1ee5ng.<\/p>\n

                    B\u1ed3i ho\u00e0n l\u00e0 g\u00ec?<\/h3>\n

                    B\u1ed3i ho\u00e0n l\u00e0 h\u00e0nh \u0111\u1ed9ng \u0111\u1ea3o ng\u01b0\u1ee3c m\u1ed9t ho\u1ea1t \u0111\u1ed9ng \u0111\u00e3 ho\u00e0n th\u00e0nh. N\u00f3 kh\u00e1c bi\u1ec7t v\u1edbi x\u1eed l\u00fd l\u1ed7i v\u00ec n\u00f3 gi\u1ea3i quy\u1ebft h\u1eadu qu\u1ea3 c\u1ee7a vi\u1ec7c th\u00e0nh c\u00f4ng tr\u01b0\u1edbc \u0111\u00f3, sau \u0111\u00f3 l\u00e0 th\u1ea5t b\u1ea1i \u1edf b\u01b0\u1edbc ti\u1ebfp theo.<\/p>\n

                      \n
                    • V\u00ed d\u1ee5 s\u1eed d\u1ee5ng:<\/strong> B\u1ea1n \u0111\u00e3 \u0111\u1eb7t v\u00e9 m\u00e1y bay th\u00e0nh c\u00f4ng, nh\u01b0ng vi\u1ec7c \u0111\u1eb7t kh\u00e1ch s\u1ea1n th\u1ea5t b\u1ea1i. V\u00e9 m\u00e1y bay ph\u1ea3i b\u1ecb h\u1ee7y \u0111\u1ec3 tr\u00e1nh ph\u00e1t sinh ph\u00ed.<\/li>\n
                    • M\u00f4 h\u00ecnh h\u00f3a:<\/strong> B\u1ea1n x\u00e1c \u0111\u1ecbnh m\u1ed9t ho\u1ea1t \u0111\u1ed9ng b\u1ed3i ho\u00e0n li\u00ean k\u1ebft v\u1edbi ho\u1ea1t \u0111\u1ed9ng ban \u0111\u1ea7u.<\/li>\n<\/ul>\n

                      Khi n\u00e0o n\u00ean s\u1eed d\u1ee5ng b\u1ed3i ho\u00e0n<\/h3>\n

                      S\u1eed d\u1ee5ng s\u1ef1 ki\u1ec7n b\u1ed3i ho\u00e0n khi:<\/p>\n

                        \n
                      • Quy tr\u00ecnh k\u00e9o d\u00e0i.<\/li>\n
                      • C\u00e1c h\u1ec7 th\u1ed1ng b\u00ean ngo\u00e0i kh\u00f4ng th\u1ec3 d\u1ec5 d\u00e0ng ho\u00e0n t\u00e1c.<\/li>\n
                      • \u0110\u1ed9 to\u00e0n v\u1eb9n d\u1eef li\u1ec7u ph\u1ea3i \u0111\u01b0\u1ee3c duy tr\u00ec qua nhi\u1ec1u b\u01b0\u1edbc.<\/li>\n<\/ul>\n

                        Kh\u00f4ng c\u00f3 b\u1ed3i ho\u00e0n, m\u00f4 h\u00ecnh quy tr\u00ecnh c\u1ee7a b\u1ea1n s\u1ebd \u0111\u1ec3 l\u1ea1i c\u00e1c b\u1ea3n ghi b\u1ecb b\u1ecf r\u01a1i ho\u1eb7c tr\u1ea1ng th\u00e1i kh\u00f4ng nh\u1ea5t qu\u00e1n trong h\u1ec7 th\u1ed1ng l\u01b0u tr\u1eef ch\u00ednh.<\/p>\n

                        \ud83d\udcca Ma tr\u1eadn so s\u00e1nh c\u00e1c ph\u01b0\u01a1ng ph\u00e1p x\u1eed l\u00fd l\u1ed7i<\/h2>\n

                        \u0110\u1ec3 l\u00e0m r\u00f5 s\u1ef1 kh\u00e1c bi\u1ec7t gi\u1eefa c\u00e1c c\u01a1 ch\u1ebf x\u1eed l\u00fd l\u1ed7i kh\u00e1c nhau, h\u00e3y tham kh\u1ea3o b\u1ea3ng so s\u00e1nh c\u00f3 c\u1ea5u tr\u00fac n\u00e0y.<\/p>\n\n\n\n\n\n\n\n\n
                        Y\u1ebfu t\u1ed1<\/th>\nV\u1ecb tr\u00ed<\/th>\nK\u00edch ho\u1ea1t<\/th>\nTr\u01b0\u1eddng h\u1ee3p s\u1eed d\u1ee5ng ch\u00ednh<\/th>\n<\/tr>\n<\/thead>\n
                        S\u1ef1 ki\u1ec7n l\u1ed7i bi\u00ean<\/td>\nG\u1eafn v\u1edbi nhi\u1ec7m v\u1ee5<\/td>\nTh\u1ea5t b\u1ea1i nhi\u1ec7m v\u1ee5<\/td>\nTh\u1eed l\u1ea1i ngay ho\u1eb7c th\u00f4ng b\u00e1o cho ng\u01b0\u1eddi d\u00f9ng<\/td>\n<\/tr>\n
                        S\u1ef1 ki\u1ec7n l\u1ed7i trung gian<\/td>\nB\u00ean trong lu\u1ed3ng<\/td>\nL\u1ed7i t\u1eeb ph\u00eda\u4e0a\u6e38<\/td>\nB\u1eaft l\u1ed7i sau m\u1ed9t chu\u1ed7i nhi\u1ec7m v\u1ee5<\/td>\n<\/tr>\n
                        S\u1ef1 ki\u1ec7n n\u00e9m l\u1ed7i<\/td>\nB\u00ean trong nhi\u1ec7m v\u1ee5<\/td>\n\u0110i\u1ec1u ki\u1ec7n logic<\/td>\nTh\u00f4ng b\u00e1o th\u1ea5t b\u1ea1i cho c\u00e1c x\u1eed l\u00fd ph\u00eda\u4e0a\u6e38<\/td>\n<\/tr>\n
                        S\u1ef1 ki\u1ec7n b\u1ed3i ho\u00e0n<\/td>\nLi\u00ean k\u1ebft v\u1edbi nhi\u1ec7m v\u1ee5 \u0111\u00e3 ho\u00e0n th\u00e0nh<\/td>\nTh\u1ea5t b\u1ea1i ti\u1ebfp theo<\/td>\nH\u1ee7y c\u00e1c h\u00e0nh \u0111\u1ed9ng tr\u01b0\u1edbc \u0111\u00f3 (Ho\u00e0n t\u00e1c)<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n

                        \ud83d\uddc2\ufe0f Qu\u1ea3n l\u00fd ng\u1eef c\u1ea3nh d\u1eef li\u1ec7u trong l\u00fac l\u1ed7i<\/h2>\n

                        Khi x\u1ea3y ra l\u1ed7i, tr\u1ea1ng th\u00e1i d\u1eef li\u1ec7u l\u00e0 \u0111i\u1ec1u quan tr\u1ecdng. Vi\u1ec7c ch\u1ec9 bi\u1ebft r\u1eb1ng l\u1ed7i \u0111\u00e3 x\u1ea3y ra th\u01b0\u1eddng l\u00e0 ch\u01b0a \u0111\u1ee7. B\u1ea1n c\u1ea7n bi\u1ebft t\u1ea1i sao<\/em> v\u00e0 g\u00ec<\/em> d\u1eef li\u1ec7u n\u00e0o \u0111\u00e3 g\u00e2y ra n\u00f3.<\/p>\n

                        Bi\u1ebfn l\u1ed7i<\/h3>\n

                        C\u00e1c \u0111\u1ed9ng c\u01a1 BPMN cho ph\u00e9p b\u1ea1n truy\u1ec1n bi\u1ebfn v\u00e0o b\u1ed9 x\u1eed l\u00fd l\u1ed7i. \u0110\u1ea3m b\u1ea3o m\u00f4 h\u00ecnh c\u1ee7a b\u1ea1n ghi l\u1ea1i:<\/p>\n

                          \n
                        • M\u00e3 l\u1ed7i:<\/strong> M\u1ed9t \u0111\u1ecbnh danh chu\u1ea9n h\u00f3a (v\u00ed d\u1ee5: \u201cERR_101\u201d).<\/li>\n
                        • Th\u00f4ng b\u00e1o l\u1ed7i:<\/strong>M\u00f4 t\u1ea3 d\u1ec5 \u0111\u1ecdc cho nh\u1eadt k\u00fd.<\/li>\n
                        • D\u1eef li\u1ec7u ng\u1eef c\u1ea3nh:<\/strong>D\u1eef li\u1ec7u kinh doanh li\u00ean quan (v\u00ed d\u1ee5: M\u00e3 \u0111\u01a1n h\u00e0ng, T\u00ean kh\u00e1ch h\u00e0ng) \u0111\u1ec3 h\u1ed7 tr\u1ee3 kh\u1eafc ph\u1ee5c s\u1ef1 c\u1ed1.<\/li>\n<\/ul>\n

                          B\u1ea3o t\u1ed3n d\u1eef li\u1ec7u<\/h3>\n

                          \u0110\u1ea3m b\u1ea3o d\u1eef li\u1ec7u \u0111\u01b0\u1ee3c thu th\u1eadp tr\u01b0\u1edbc khi x\u1ea3y ra l\u1ed7i \u0111\u01b0\u1ee3c l\u01b0u tr\u1eef. Kh\u00f4ng n\u00ean ph\u1ee5 thu\u1ed9c v\u00e0o b\u1ed9 nh\u1edb t\u1ea1m th\u1eddi. N\u1ebfu m\u1ed9t phi\u00ean b\u1ea3n quy tr\u00ecnh d\u1eebng l\u1ea1i do l\u1ed7i, phi\u00ean b\u1ea3n ti\u1ebfp theo ph\u1ea3i c\u00f3 quy\u1ec1n truy c\u1eadp v\u00e0o c\u00f9ng m\u1ed9t ng\u1eef c\u1ea3nh d\u1eef li\u1ec7u \u0111\u1ec3 ti\u1ebfp t\u1ee5c x\u1eed l\u00fd.<\/p>\n

                          \ud83e\uddea Ki\u1ec3m th\u1eed v\u00e0 x\u00e1c minh c\u00e1c \u0111\u01b0\u1eddng d\u1eabn l\u1ed7i<\/h2>\n

                          M\u00f4 h\u00ecnh h\u00f3a c\u00e1c \u0111\u01b0\u1eddng d\u1eabn l\u1ed7i ch\u1ec9 l\u00e0 m\u1ed9t n\u1eeda c\u00f4ng vi\u1ec7c. B\u1ea1n ph\u1ea3i x\u00e1c minh r\u1eb1ng ch\u00fang ho\u1ea1t \u0111\u1ed9ng \u0111\u00fang trong m\u00f4i tr\u01b0\u1eddng th\u1ef1c thi. Ki\u1ec3m th\u1eed c\u00e1c \u0111\u01b0\u1eddng d\u1eabn l\u1ed7i \u0111\u00f2i h\u1ecfi t\u01b0 duy kh\u00e1c bi\u1ec7t so v\u1edbi ki\u1ec3m th\u1eed c\u00e1c \u0111\u01b0\u1eddng d\u1eabn th\u00e0nh c\u00f4ng.<\/p>\n

                          Danh s\u00e1ch ki\u1ec3m tra x\u00e1c minh \u2705<\/h3>\n
                            \n
                          • Logic kh\u00f4ng th\u1ec3 truy c\u1eadp:<\/strong>\u0110\u1ea3m b\u1ea3o c\u00e1c \u0111\u01b0\u1eddng d\u1eabn l\u1ed7i kh\u00f4ng t\u1ea1o ra c\u00e1c tr\u1ea1ng th\u00e1i ch\u1ebft ho\u1eb7c c\u00e1c n\u00fat kh\u00f4ng th\u1ec3 truy c\u1eadp.<\/li>\n
                          • Ph\u1ea1m vi bao ph\u1ee7:<\/strong>X\u00e1c minh r\u1eb1ng m\u1ed7i \u0111i\u1ec3m c\u00f3 th\u1ec3 x\u1ea3y ra l\u1ed7i \u0111\u1ec1u c\u00f3 tr\u00ecnh x\u1eed l\u00fd l\u1ed7i t\u01b0\u01a1ng \u1ee9ng.<\/li>\n
                          • H\u1ea1n ch\u1ebf th\u1eddi gian:<\/strong>Ki\u1ec3m th\u1eed \u0111i\u1ec1u g\u00ec x\u1ea3y ra khi m\u1ed9t nhi\u1ec7m v\u1ee5 v\u01b0\u1ee3t qu\u00e1 gi\u1edbi h\u1ea1n th\u1eddi gian.<\/li>\n
                          • L\u1ed7i t\u00edch h\u1ee3p:<\/strong>M\u00f4 ph\u1ecfng th\u1eddi gian ng\u1eebng ho\u1ea1t \u0111\u1ed9ng c\u1ee7a API \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o s\u1ef1 ki\u1ec7n bi\u00ean ph\u00e1t sinh.<\/li>\n
                          • To\u00e0n v\u1eb9n d\u1eef li\u1ec7u:<\/strong>X\u00e1c nh\u1eadn r\u1eb1ng kh\u00f4ng c\u00f3 d\u1eef li\u1ec7u b\u1ecb thi\u1ebfu n\u00e0o c\u00f2n s\u00f3t l\u1ea1i sau khi ho\u00e0n t\u00e1c.<\/li>\n<\/ul>\n

                            C\u00f4ng c\u1ee5 m\u00f4 ph\u1ecfng<\/h3>\n

                            S\u1eed d\u1ee5ng c\u00f4ng c\u1ee5 m\u00f4 ph\u1ecfng quy tr\u00ecnh \u0111\u1ec3 ch\u00e8n l\u1ed7i v\u00e0o lu\u1ed3ng c\u00f4ng vi\u1ec7c. \u0110i\u1ec1u n\u00e0y cho ph\u00e9p b\u1ea1n quan s\u00e1t c\u00e1ch quy tr\u00ecnh ho\u1ea1t \u0111\u1ed9ng d\u01b0\u1edbi \u00e1p l\u1ef1c m\u00e0 kh\u00f4ng \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn d\u1eef li\u1ec7u s\u1ea3n xu\u1ea5t. H\u00e3y t\u00ecm ki\u1ebfm:<\/p>\n

                              \n
                            • K\u1ebft th\u00fac quy tr\u00ecnh b\u1ea5t ng\u1edd.<\/li>\n
                            • Th\u00f4ng b\u00e1o l\u1ed7i sai \u0111ang \u0111\u01b0\u1ee3c ghi l\u1ea1i.<\/li>\n
                            • Th\u1ea5t b\u1ea1i trong vi\u1ec7c th\u00f4ng b\u00e1o cho c\u00e1c b\u00ean li\u00ean quan \u0111\u00fang.<\/li>\n<\/ul>\n

                              \ud83d\udea7 Nh\u1eefng sai l\u1ea7m ph\u1ed5 bi\u1ebfn c\u1ea7n tr\u00e1nh<\/h2>\n

                              Ngay c\u1ea3 nh\u1eefng ng\u01b0\u1eddi thi\u1ebft k\u1ebf c\u00f3 kinh nghi\u1ec7m c\u0169ng m\u1eafc sai l\u1ea7m khi thi\u1ebft k\u1ebf x\u1eed l\u00fd l\u1ed7i. H\u00e3y c\u1ea3nh gi\u00e1c v\u1edbi nh\u1eefng b\u1eaby ph\u1ed5 bi\u1ebfn n\u00e0y.<\/p>\n

                              1. B\u1ecf qua \u0111\u01b0\u1eddng d\u1eabn ‘th\u00e0nh c\u00f4ng’<\/h3>\n

                              \u0110\u1eebng l\u00e0m r\u1ed1i lu\u1ed3ng ch\u00ednh b\u1eb1ng logic x\u1eed l\u00fd l\u1ed7i. Gi\u1eef lu\u1ed3ng ch\u00ednh s\u1ea1ch s\u1ebd. S\u1eed d\u1ee5ng s\u1ef1 ki\u1ec7n bi\u00ean v\u00e0 c\u00e1c quy tr\u00ecnh con \u0111\u1ec3 t\u00e1ch bi\u1ec7t logic l\u1ed7i. \u0110i\u1ec1u n\u00e0y gi\u00fap m\u00f4 h\u00ecnh d\u1ec5 \u0111\u1ecdc v\u00e0 d\u1ec5 b\u1ea3o tr\u00ec h\u01a1n.<\/p>\n

                              2. L\u1ea1m d\u1ee5ng s\u1ef1 ki\u1ec7n bi\u00ean<\/h3>\n

                              Vi\u1ec7c g\u1eafn s\u1ef1 ki\u1ec7n bi\u00ean v\u00e0o t\u1eebng nhi\u1ec7m v\u1ee5 m\u1ed9t c\u00f3 th\u1ec3 khi\u1ebfn s\u01a1 \u0111\u1ed3 tr\u1edf n\u00ean l\u1ed9n x\u1ed9n v\u00e0 kh\u00f3 hi\u1ec3u. Ch\u1ec9 g\u1eafn ch\u00fang v\u00e0o c\u00e1c nhi\u1ec7m v\u1ee5 m\u00e0 s\u1ef1 c\u1ed1 c\u00f3 \u1ea3nh h\u01b0\u1edfng \u0111\u00e1ng k\u1ec3 ho\u1eb7c y\u00eau c\u1ea7u logic x\u1eed l\u00fd c\u1ee5 th\u1ec3.<\/p>\n

                              3. Th\u00f4ng b\u00e1o l\u1ed7i m\u01a1 h\u1ed3<\/h3>\n

                              Tr\u00e1nh s\u1eed d\u1ee5ng c\u00e1c th\u00f4ng b\u00e1o l\u1ed7i chung nh\u01b0 \u201c\u0110\u00e3 x\u1ea3y ra l\u1ed7i g\u00ec \u0111\u00f3.\u201d H\u00e3y s\u1eed d\u1ee5ng c\u00e1c m\u00e3 v\u00e0 th\u00f4ng b\u00e1o c\u1ee5 th\u1ec3 m\u00e0 nh\u00e0 ph\u00e1t tri\u1ec3n v\u00e0 ng\u01b0\u1eddi d\u00f9ng kinh doanh c\u00f3 th\u1ec3 hi\u1ec3u \u0111\u01b0\u1ee3c. \u0110i\u1ec1u n\u00e0y gi\u00fap kh\u1eafc ph\u1ee5c nhanh h\u01a1n.<\/p>\n

                              4. Thi\u1ebfu logic th\u1eed l\u1ea1i<\/h3>\n

                              C\u00e1c l\u1ed7i t\u1ea1m th\u1eddi (nh\u01b0 s\u1ef1 c\u1ed1 m\u1ea1ng) n\u00ean \u0111\u01b0\u1ee3c th\u1eed l\u1ea1i. M\u00f4 h\u00ecnh h\u00f3a c\u01a1 ch\u1ebf th\u1eed l\u1ea1i m\u1ed9t c\u00e1ch r\u00f5 r\u00e0ng b\u1eb1ng b\u1ed9 \u0111\u1ebfm th\u1eddi gian ho\u1eb7c v\u00f2ng l\u1eb7p. \u0110\u1eebng \u0111\u1ec3 m\u1ed9t l\u1ed7i t\u1ea1m th\u1eddi tr\u1edf th\u00e0nh l\u1ed7i v\u0129nh vi\u1ec5n.<\/p>\n

                              5. B\u1ecf qu\u00ean c\u00e1c nhi\u1ec7m v\u1ee5 c\u1ee7a con ng\u01b0\u1eddi<\/h3>\n

                              C\u00e1c nhi\u1ec7m v\u1ee5 c\u1ee7a con ng\u01b0\u1eddi c\u0169ng c\u00f3 th\u1ec3 th\u1ea5t b\u1ea1i. Ng\u01b0\u1eddi d\u00f9ng c\u00f3 th\u1ec3 b\u1ecf qua nhi\u1ec7m v\u1ee5 ho\u1eb7c nh\u1eadp d\u1eef li\u1ec7u kh\u00f4ng h\u1ee3p l\u1ec7. X\u00e1c \u0111\u1ecbnh h\u00e0nh \u0111\u1ed9ng x\u1ea3y ra n\u1ebfu m\u1ed9t nhi\u1ec7m v\u1ee5 c\u1ee7a con ng\u01b0\u1eddi b\u1ecb b\u1ecf r\u01a1i ho\u1eb7c t\u1eeb ch\u1ed1i. \u0110i\u1ec1u n\u00e0y th\u01b0\u1eddng y\u00eau c\u1ea7u m\u1ed9t \u0111\u01b0\u1eddng d\u1eabn l\u1ed7i kh\u00e1c bi\u1ec7t so v\u1edbi c\u00e1c nhi\u1ec7m v\u1ee5 h\u1ec7 th\u1ed1ng.<\/p>\n

                              \ud83d\udd0d Gi\u00e1m s\u00e1t v\u00e0 s\u1eb5n s\u00e0ng v\u1eadn h\u00e0nh<\/h2>\n

                              Khi quy tr\u00ecnh \u0111\u00e3 ho\u1ea1t \u0111\u1ed9ng, c\u00e1c \u0111\u01b0\u1eddng d\u1eabn l\u1ed7i tr\u1edf th\u00e0nh tuy\u1ebfn ph\u00f2ng th\u1ee7 \u0111\u1ea7u ti\u00ean c\u1ee7a b\u1ea1n. Gi\u00e1m s\u00e1t l\u00e0 \u0111i\u1ec1u c\u1ea7n thi\u1ebft \u0111\u1ec3 \u0111\u1ea3m b\u1ea3o c\u00e1c \u0111\u01b0\u1eddng d\u1eabn n\u00e0y ho\u1ea1t \u0111\u1ed9ng \u0111\u00fang nh\u01b0 mong \u0111\u1ee3i.<\/p>\n

                              C\u00e1c ch\u1ec9 s\u1ed1 ch\u00ednh<\/h3>\n
                                \n
                              • T\u1ef7 l\u1ec7 l\u1ed7i:<\/strong> Ph\u1ea7n tr\u0103m c\u00e1c phi\u00ean b\u1ea3n quy tr\u00ecnh \u0111i v\u00e0o \u0111\u01b0\u1eddng d\u1eabn l\u1ed7i.<\/li>\n
                              • Th\u1eddi gian kh\u1eafc ph\u1ee5c:<\/strong> Th\u1eddi gian c\u1ea7n \u0111\u1ec3 kh\u00f4i ph\u1ee5c sau khi x\u1ea3y ra l\u1ed7i.<\/li>\n
                              • T\u1ef7 l\u1ec7 th\u00e0nh c\u00f4ng khi th\u1eed l\u1ea1i:<\/strong> T\u1ea7n su\u1ea5t c\u00e1c l\u1ea7n th\u1eed l\u1ea1i t\u1ef1 \u0111\u1ed9ng gi\u1ea3i quy\u1ebft v\u1ea5n \u0111\u1ec1.<\/li>\n<\/ul>\n

                                C\u1ea3nh b\u00e1o<\/h3>\n

                                C\u1ea5u h\u00ecnh c\u1ea3nh b\u00e1o cho c\u00e1c \u0111\u01b0\u1eddng d\u1eabn l\u1ed7i quan tr\u1ecdng. N\u1ebfu m\u1ed9t m\u00e3 l\u1ed7i c\u1ee5 th\u1ec3 t\u0103ng \u0111\u1ed9t bi\u1ebfn, \u0111i\u1ec1u \u0111\u00f3 cho th\u1ea5y m\u1ed9t v\u1ea5n \u0111\u1ec1 h\u1ec7 th\u1ed1ng c\u1ea7n s\u1ef1 ch\u00fa \u00fd ngay l\u1eadp t\u1ee9c. \u0110\u1eebng coi t\u1ea5t c\u1ea3 l\u1ed7i l\u00e0 nh\u01b0 nhau; \u01b0u ti\u00ean c\u00e1c l\u1ed7i \u1ea3nh h\u01b0\u1edfng \u0111\u1ebfn doanh thu ho\u1eb7c tu\u00e2n th\u1ee7.<\/p>\n

                                \ud83d\udcdd T\u00f3m t\u1eaft c\u00e1c th\u1ef1c h\u00e0nh t\u1ed1t nh\u1ea5t<\/h2>\n

                                \u0110\u1ec3 \u0111\u1ea3m b\u1ea3o c\u00e1c quy tr\u00ecnh kinh doanh c\u1ee7a b\u1ea1n c\u00f3 kh\u1ea3 n\u0103ng ch\u1ecbu \u0111\u1ef1ng t\u1ed1t, h\u00e3y tu\u00e2n theo nh\u1eefng nguy\u00ean t\u1eafc c\u1ed1t l\u00f5i n\u00e0y:<\/p>\n

                                  \n
                                • M\u00f4 h\u00ecnh h\u00f3a r\u00f5 r\u00e0ng:<\/strong> Kh\u00f4ng bao gi\u1edd gi\u1ea3 \u0111\u1ecbnh r\u1eb1ng l\u1ed7i s\u1ebd \u0111\u01b0\u1ee3c x\u1eed l\u00fd b\u1edfi \u0111\u1ed9ng c\u01a1. H\u00e3y x\u00e1c \u0111\u1ecbnh n\u00f3 trong s\u01a1 \u0111\u1ed3.<\/li>\n
                                • X\u1eed l\u00fd chi ti\u1ebft:<\/strong> S\u1eed d\u1ee5ng c\u00e1c m\u00e3 l\u1ed7i c\u1ee5 th\u1ec3 \u0111\u1ec3 \u0111\u1ecbnh tuy\u1ebfn \u0111\u1ebfn b\u1ed9 x\u1eed l\u00fd ph\u00f9 h\u1ee3p.<\/li>\n
                                • Nh\u1eadn th\u1ee9c v\u1ec1 d\u1eef li\u1ec7u:<\/strong> B\u1ea3o t\u1ed3n d\u1eef li\u1ec7u ng\u1eef c\u1ea3nh trong th\u1eddi gian l\u1ed7i \u0111\u1ec3 ph\u1ee5c v\u1ee5 ki\u1ec3m to\u00e1n v\u00e0 g\u1ee1 l\u1ed7i.<\/li>\n
                                • B\u1ed3i ho\u00e0n:<\/strong> L\u00ean k\u1ebf ho\u1ea1ch cho vi\u1ec7c ho\u00e0n t\u00e1c c\u00e1c h\u00e0nh \u0111\u1ed9ng khi c\u1ea7n thi\u1ebft.<\/li>\n
                                • Ki\u1ec3m th\u1eed:<\/strong> X\u00e1c minh c\u00e1c \u0111\u01b0\u1eddng d\u1eabn l\u1ed7i m\u1ed9t c\u00e1ch nghi\u00eam ng\u1eb7t nh\u01b0 lu\u1ed3ng ch\u00ednh.<\/li>\n<\/ul>\n

                                  B\u1eb1ng c\u00e1ch d\u00e0nh th\u1eddi gian \u0111\u1ec3 m\u00f4 h\u00ecnh h\u00f3a c\u00e1c ngo\u1ea1i l\u1ec7, b\u1ea1n x\u00e2y d\u1ef1ng \u0111\u01b0\u1ee3c c\u00e1c quy tr\u00ecnh kh\u00f4ng ch\u1ec9 hi\u1ec7u qu\u1ea3 m\u00e0 c\u00f2n v\u1eefng ch\u1eafc. M\u1ed9t l\u1ed7i \u0111\u01b0\u1ee3c x\u1eed l\u00fd t\u1ed1t th\u01b0\u1eddng t\u1ed1t h\u01a1n c\u1ea3 vi\u1ec7c kh\u00f4ng c\u00f3 l\u1ed7i n\u00e0o, v\u00ec n\u00f3 duy tr\u00ec ni\u1ec1m tin v\u00e0 s\u1ef1 minh b\u1ea1ch trong h\u1ec7 th\u1ed1ng. H\u00e3y t\u1eadp trung v\u00e0o s\u1ef1 r\u00f5 r\u00e0ng, ch\u00ednh x\u00e1c v\u00e0 s\u1eb5n s\u00e0ng v\u1eadn h\u00e0nh trong c\u00e1c m\u00f4 h\u00ecnh BPMN c\u1ee7a b\u1ea1n.<\/p>\n

                                  \ud83d\udd17 C\u00e1c b\u01b0\u1edbc ti\u1ebfp theo \u0111\u1ec3 tri\u1ec3n khai<\/h2>\n

                                  B\u1eaft \u0111\u1ea7u b\u1eb1ng vi\u1ec7c ki\u1ec3m to\u00e1n c\u00e1c quy tr\u00ecnh hi\u1ec7n c\u00f3 c\u1ee7a b\u1ea1n. X\u00e1c \u0111\u1ecbnh c\u00e1c nhi\u1ec7m v\u1ee5 c\u00f3 r\u1ee7i ro cao n\u01a1i m\u00e0 s\u1ef1 th\u1ea5t b\u1ea1i s\u1ebd t\u1ed1n k\u00e9m. Tr\u01b0\u1edbc ti\u00ean h\u00e3y m\u00f4 h\u00ecnh h\u00f3a c\u00e1c s\u1ef1 ki\u1ec7n bi\u00ean cho nh\u1eefng nhi\u1ec7m v\u1ee5 n\u00e0y. T\u1eeb t\u1eeb m\u1edf r\u1ed9ng sang c\u00e1c s\u1ef1 ki\u1ec7n trung gian v\u00e0 logic b\u1ed3i ho\u00e0n. C\u00e1ch ti\u1ebfp c\u1eadn theo t\u1eebng giai \u0111o\u1ea1n n\u00e0y \u0111\u1ea3m b\u1ea3o t\u00ednh \u1ed5n \u0111\u1ecbnh \u0111\u1ed3ng th\u1eddi c\u1ea3i thi\u1ec7n kh\u1ea3 n\u0103ng ph\u1ee5c h\u1ed3i.<\/p>\n

                                  T\u00e0i li\u1ec7u chi\u1ebfn l\u01b0\u1ee3c x\u1eed l\u00fd l\u1ed7i c\u1ee7a b\u1ea1n. T\u1ea1o m\u1ed9t h\u01b0\u1edbng d\u1eabn tham kh\u1ea3o cho c\u00e1c nh\u00e0 ph\u00e1t tri\u1ec3n v\u00e0 nh\u00e0 ph\u00e2n t\u00edch gi\u1ea3i th\u00edch m\u00e3 l\u1ed7i v\u00e0 h\u00e0nh vi mong \u0111\u1ee3i. T\u00e0i li\u1ec7u n\u00e0y tr\u1edf th\u00e0nh t\u00e0i s\u1ea3n thi\u1ebft y\u1ebfu \u0111\u1ec3 duy tr\u00ec quy tr\u00ecnh theo th\u1eddi gian.<\/p>\n

                                  H\u00e3y nh\u1edb, m\u1ee5c ti\u00eau kh\u00f4ng ph\u1ea3i l\u00e0 lo\u1ea1i b\u1ecf l\u1ed7i, m\u00e0 l\u00e0 qu\u1ea3n l\u00fd ch\u00fang m\u1ed9t c\u00e1ch hi\u1ec7u qu\u1ea3. Khi b\u1ea1n m\u00f4 h\u00ecnh h\u00f3a r\u00f5 r\u00e0ng c\u00e1c \u0111\u01b0\u1eddng \u0111i l\u1ed7i, b\u1ea1n trao quy\u1ec1n cho h\u1ec7 th\u1ed1ng ph\u1ee5c h\u1ed3i m\u1ed9t c\u00e1ch tr\u01a1n tru v\u00e0 duy tr\u00ec ho\u1ea1t \u0111\u1ed9ng kinh doanh ti\u1ebfn tri\u1ec3n.<\/p>\n","protected":false},"excerpt":{"rendered":"

                                  C\u00e1c quy tr\u00ecnh kinh doanh hi\u1ebfm khi di\u1ec5n ra theo tuy\u1ebfn t\u00ednh. Tr\u00ean th\u1ef1c t\u1ebf, d\u1eef li\u1ec7u th\u01b0\u1eddng kh\u00f4ng \u0111\u1ea7y \u0111\u1ee7, c\u00e1c h\u1ec7 th\u1ed1ng c\u00f3 th\u1ec3 b\u1ecb ng\u1eaft k\u1ebft n\u1ed1i,…<\/p>\n","protected":false},"author":1,"featured_media":221,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_yoast_wpseo_title":"H\u01b0\u1edbng d\u1eabn X\u1eed l\u00fd ngo\u1ea1i l\u1ec7 v\u00e0 \u0110\u01b0\u1eddng \u0111i l\u1ed7i trong BPMN \ud83d\udd04","_yoast_wpseo_metadesc":"H\u1ecdc c\u00e1ch m\u00f4 h\u00ecnh h\u00f3a r\u00f5 r\u00e0ng x\u1eed l\u00fd ngo\u1ea1i l\u1ec7 v\u00e0 c\u00e1c \u0111\u01b0\u1eddng \u0111i l\u1ed7i trong c\u00e1c quy tr\u00ecnh kinh doanh b\u1eb1ng BPMN. 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